What’s the Best Medical Answering Service? The Complete 2024 Guide

In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference.

“But there’s so many medical answering services! Which do I pick?”

We compiled 5 of our favorites in this 'best of' list. We’ve been around for almost a century in the medical answering service industry so we believe that our picks of the best medical answering service companies in 2024 will help you on your journey.

Now, let's look at some of the best medical answering service companies.

1. Map Communications:

With over 30 years of experience, they offer a professional medical office answering service. Notably, they recently acquired Stericycle Communication Solutions, and their operations have now consolidated with NotifyMD. With locations spanning across the United States, they ensure seamless communication for medical practices.

2. Telemed:

Telemed has been a trusted partner as a healthcare answering service since 1995. Their team of skilled operators handles calls efficiently, offering triage services and medical advice when needed. They have been serving healthcare exclusively, 24/7, and provide medical answering service coverage including after hours, business days, live operator, web services and mobile apps.

3. Call4Health:

Call4Health have been serving the healthcare industry for over 22 years, assisting patients, doctors, and callers alike with kindness and empathy.

4. Perfect Serve:

Perfect Serve’s 24/7 availability ensures that no call goes unanswered. They’ve been a reliable choice for medical professionals. Their provider and staff scheduling solutions support provider wellness and increase productivity so you can focus on patient care.

5. Answer First:

Answer First has been in the business for 24 years. Their agents understand the urgency of medical calls and respond promptly. Whether it’s appointment scheduling or urgent inquiries, they’ve got it covered as one of the best inbound call centers out there.

Which Medical Answering Service Is Right For Me?

These five companies are well reviewed by people we know as well as by reviewers on Google. Though this list is not exhaustive, we think you could find real value in working with any of the companies listed above.

Now that you know what companies to look for, you might be wondering, 

“How much do medical answering services cost?”,

"What should I look for in a medical answering service and how do I choose it?",

"What else should I know about medical answering services before I get one?”

Or, you might ask yourself, "Why isn't Ambs Call Center on the list?"

Well, we believe in transparency. While we’re confident in our doctors answering services, we want you to explore all options. Our competitors are doing great work, and we want to acknowledge that. So, check them out, compare, and decide what aligns best with your needs.

If you’re interested in the medical answering services we provide, you can request a quote from us today!