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Secure Text Messaging

Secure Text Messaging makes it easy for healthcare providers and staff to text each other via an encrypted smart phone app.

Learn About HIPAA Compliant Texting

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Startel Secure Text Messaging $4.95/month.

The messages can be simple exchanges of words, or they can include attachments of patient charts and other visual information, or even audio clips if the sender has any personal observations or commentary to share.

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Secure Text Messaging Benefits at a Glance

All messages are sent and stored in a secure server where they can be checked easily by the receiver.

HIPAA Compliant

One Tap Check-In

Reduce Costs

HIPAA Compliant Text Messaging

secure-texting-images-AmbsMessage Expiration

A big fear of physicians – and HIPAA compliance officers – is what happens to old patient information. What if someone forgets to delete old texts when they change phones and someone else ends up with it? With Startel Secure Text Messaging you can choose how long a message can remain in on your device.

Remote Wipe

Another fear is what happens if a mobile device is lost or stolen. Even if it’s properly locked, determined people can often try to figure out a way into them, and any patient records. With a single command, you can erase all the data on the device that would be accessible to anyone now in possession of the device.

Message Status Tracking

You can track when your message has been sent, viewed and read by the recipient. No more guessing if they got the message.

BYOD Bring Your Own Device

Makes BYOD Possible

This business trend is short for “Bring Your Own Device,” and refers to some people preferring their personal phone for work and for home, instead of a separate phone for each world.

It’s an increasingly popular corporate policy that has some security experts concerned, but offers advantages to companies who don’t want to issue phones and for people who are more comfortable having their data in one place.

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Answering Service Sync Devices

Sync Multiple Devices

Your secure text messages can sync on up to three devices. Perfect if you use multiple phones or tablets. You can also view and send secure text messages from our secure web portal.

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HIPAA Compliant Text Messaging

Message Confirmation

This lets senders know when a text was received and read. This can be a handy feature for urgent needs and official correspondence and also makes sure the intended person received your message.

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Startel Secure Texting iPhone

Secure Text Messaging for iPhone

  1. Download the Startel Secure Message+ app from iTunes.
  2. Learn about all the powerful features in the iPhone user guide.
  3. See how you can clear calls from answering service with a press of a button.

This video teaches you how to download and register the Startel Secure Message+ app for Apple iPhone and iOS devices.

Startel Secure Texting Android

Secure Text Messaging for Android

  1. Download the Startel Secure Message+ app from GooglePlay store.
  2. Learn about all the powerful features in the Android user guide.
  3. See how you can clear calls from answering service with a press of a button.

This video teaches you how to download and register the Startel Secure Message+ app for Android devices.

Secure Text Messaging Offers a Better Patient Experience

"You provide an excellent service and your customer service is outstanding. When I have a request I receive an answer within minutes. Extremely pleased with your service!"
motts-childrens-medical-answering-service
Ulrike Torfeh
Mott Children's Health Center
"Ambs is easy to work with and makes setup uncomplicated. The service is consistently excellent and easy for providers to use."
MSU-Answering-Service-Karen
Karen Ross
MSU HealthTeam
"Ambs Call Center has provided services to the Henry Ford Allegiance Medical Group for a number of years. We have found them to be easy to work with, responsive to our needs, and provides excellent call center services."
henry-ford-health-system-answering-service-sandra
Sandra L. Maes, MBA
Henry Ford Health System

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