HIPAA-compliant messaging is encrypted messaging that lets your answering service deliver patient information to your team safely — without exposing Protected Health Information over standard SMS. Ambs Call Center integrates with leading secure messaging platforms like pMD and TigerConnect so messages reach the right provider, protected end-to-end. We've supported healthcare communication since 1932 with HIPAA-compliant, US-based agents.
Patients rely on you not only for exceptional care but also for protecting their sensitive information. Secure texting bridges the gap between efficient communication and maintaining compliance, so your team can work without compromise.
Your PHI stays protected with industry-standard encryption and authentication.
Sync with our service and we'll know if you receive a message, and you can clear calls with a single tap.
Communicate with your healthcare team on mobile or desktop, whichever suits your team best.
Never miss a beat with instant notifications and seamless collaboration.
Stay accountable with detailed logs of every interaction.
All messages are sent and stored in a secure server where they can be checked easily by the receiver.
Choose from these leading trusted, HIPAA-compliant secure texting apps tailored to your healthcare organization's needs.
If you're looking for simplicity without sacrificing security, Startel SM+ offers an easy-to-use interface and secure encryption at a budget-friendly price of just $4.95/month. It’s perfect for practices seeking a no-frills solution to stay compliant and efficient.
Known as the gold standard for secure messaging, TigerConnect empowers healthcare teams like yours with features like instant notifications, voice memos, and file sharing. Its integration options make it easy to connect with your existing systems, so no duplicate efforts are made, and no detail is missed.
Trusted by healthcare teams like yours nationwide, pMD delivers real-time communication integrated with patient care plans. This platform goes beyond secure messaging by allowing users to access charts and reports while on the go. It’s a great tool for practices looking to unify their care and collaboration.
For practices focused on team collaboration, Symplr offers a suite of tools designed to optimize their workflows. Features like priority messaging and team dashboards ensure urgent tasks get the attention they deserve, all while keeping patient data secure.
With OnPage offering secure, HIPAA-compliant messaging to healthcare teams like yours, you'll never feel burdened by things like after-hours calls or emergency messages. Our powerful integration ensures you'll always be on top of patient care and security.
For healthcare teams using AMSConnect, our integration ensures seamless, secure messaging without disrupting existing workflows. With real-time message delivery, status updates, and automatic escalation, providers stay informed while minimizing unnecessary disruptions.
With Spok, HIPAA-compliant and secure messaging for your healthcare organization will never be easier. You won't have to worry about missing after hours calls or hurting patient satisfaction scores. Our answering service integration with Spok means you'll always be keeping your patients happy and safe.
Patients rely on you not only for exceptional care but also for protecting their sensitive information. Secure texting bridges the gap between efficient communication and maintaining compliance, allowing healthcare teams to collaborate without compromise.
From responding to urgent patient needs to managing day-to-day operations, secure texting makes it all easier, safer, and faster.
Paired with our medical answering service and HIPAA-compliant answering service, secure texting keeps every patient call and message protected from first contact to follow-up.
Ulrike Torfeh
Mott Children's Health Center
Karen Ross
MSU HealthTeam
Sandra L. Maes, MBA
Henry Ford Health System
These are a few questions we get asked often by first-time clients. Don’t find your question here? Reach out to us to speak to one of our experts today!
HIPAA-compliant messaging is encrypted messaging that lets healthcare teams and their answering service exchange patient information safely, meeting HIPAA's requirements for protecting electronic Protected Health Information. Ambs Call Center delivers messages this way so PHI stays secure in transit and at rest.
HIPAA-compliant messaging is encrypted messaging that lets healthcare teams and their answering service exchange patient information safely, meeting HIPAA's requirements for protecting electronic Protected Health Information. Ambs Call Center delivers messages this way so PHI stays secure in transit and at rest.
HIPAA-compliant texting apps include platforms built specifically for healthcare, such as pMD, TigerConnect, Symplr, AMS Connect, and OnPage. Ambs Call Center integrates with these platforms so messages reach the right provider through the secure tools they already use. (This list is verified accurate against AMBS's own integrations.)
Healthcare providers need secure text messaging because regular SMS can expose Protected Health Information and cause a HIPAA violation. Secure messaging lets providers receive patient details quickly while keeping that information encrypted and compliant.
Learn more about how our secure text messaging options can help your healthcare organization simplify its workflow today!