The most comprehensive library of telephone answering service content.
Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day.
But most managers do have ...
4 minute read
“But I DID call! It’s your fault, not mine, that you didn’t get the message.”
Maybe they did call, maybe they didn’t, but either way you, ...
4.5 minute read
When you’re not feeling your best, all you want to do is go back to sleep and focus on healing, not wrack your brain trying to remember what ...
Business management advice blogs and forums are abound with questions about how and why
When you’re a busy HR Manager at a mid-size to large company, staying on top of employee absences can be a burden.
With sick days, vacation ...
3 minute read
Which is better, an answering service or a virtual assistant? Well, no one can answer that question except for you. In fact, the real question is, ...
Quick video answering the questions that 80% of all people ask us.
We are ready to answer your calls 24/7 during the COVID-19 Pandemic thanks to our team and business continuity planning.
Learn how to call forward your phones to the answering service.
2 minute read
How to use the database directory tool on the myAmbs portal.
1.75 min video
We’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. ...
2 minute 20 second read
A Guide to Managing Employee Absences for HR and Operations Teams
14 minute read
Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about ...
Learn how Ambs Call Center's External Post service can send data right to your CRM or web forms.
1:39 minute read
How to download and register the Startel SM+ Android app.
2 min video
How to download and register the Startel SM+ iPhone app.
3 min video
Learn how to clear your messages with the answering service from the Startel SM+ app.
1 min video
Use Email response to clear your messages fast via email.
A straightforward explanation of how to compare answering services.
6.5 min read
How to search for and listen to your call recordings.
Learn how to opt back in to receive SMS text messages.
1 minute read
Proven ways to reduce your answering service cost and work more efficiently.
6 min read
How to send messages from the myAmbs portal.
How to view and search your messages on the myAmbs Portal.
2.5 min video
How to create and manage your web on-call schedule.
How to run reports on the myAmbs portal.
2.75 min video
Send and receive data securely via SFTP.
1:30 minute read
How to update answering service information on myAmbs portal.
Learn how efficient call screening can help your callers and reduce your costs.
3.5 min read
Learn all of the ways a medical answering service can help your healtcare organization.
12 min read
Answering services do more than just answer the phone. See the other ways it can help your business.
11 min read
Learn how using an employee call off line can help your HR department.
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