The most comprehensive library of telephone answering service content.
Ambs Call Center integrates with Halo Health to provide HIPAA compliant secure messaging.
Learn about Halo
1 minute read
Ambs Call Center’s employee reporting service supports data feeds from Kronos Workforce Management software.
Learn about Kronos
“But I DID call! It’s your fault, not mine, that you didn’t get the message.”
Maybe they did call, maybe they didn’t, but either way you, ...
4.5 minute read
When you’re not feeling your best, all you want to do is go back to sleep and focus on healing, not wrack your brain trying to remember what ...
4 minute read
Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day.
But most managers do have ...
Business management advice blogs and forums are abound with questions about how and why
Take the hassle out of scheduling appointments with Acuity Scheduling answering service integration. Acuity Scheduling is a cloud-based ...
Learn about Acuity Scheduling
Learn about ADP
Integrate the work of our friendly live receptionists into your existing software.
Learn about integration options
Which is better, an answering service or a virtual assistant? Well, no one can answer that question except for you. In fact, the real question is, ...
3 minute read
Quick video answering the questions that 80% of all people ask us.
Ambs Call Center's API integration lets you connect the systems you use to our answering service software.
Learn about API
We are ready to answer your calls 24/7 during the COVID-19 Pandemic thanks to our team and business continuity planning.
Learn how to call forward your phones to the answering service.
2 minute read
How to use the database directory tool on the myAmbs portal.
1.75 min video
We’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. ...
2 minute 20 second read
A Guide to Managing Employee Absences for HR and Operations Teams
14 minute read
Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about ...
When you’re a busy HR Manager at a mid-size to large company, staying on top of employee absences can be a burden.
With sick days, vacation ...
Learn how Ambs Call Center's External Post service can send data right to your CRM or web forms.
1:39 minute read
How to download and register the Startel SM+ Android app.
2 min video
How to download and register the Startel SM+ iPhone app.
3 min video
This video teaches you how to clear messages from the answering service with a simple reply. Doing so will save you from having to call back to ...
Learn how to clear your messages with the answering service from the Startel SM+ app.
1 min video
Use Email response to clear your messages fast via email.
A straightforward explanation of how to compare answering services.
6.5 min read
How to search for and listen to your call recordings.
Learn how to opt back in to receive SMS text messages.
Proven ways to reduce your answering service cost and work more efficiently.
6 min read
How to send messages from the myAmbs portal.
How to view and search your messages on the myAmbs Portal.
2.5 min video
How to create and manage your web on-call schedule.
Ambs Call Center’s web on-call scheduler syncs with Qgenda giving your team real-time access to view, create, and update your on-call ...
Learn about QGenda
How to run reports on the myAmbs portal.
2.75 min video
Send and receive data securely via SFTP.
1:30 minute read
Get the most out of your Startel Secure Message Plus app with these handy tutorial videos.
Learn about SM+
This video teaches you how to use the Startel SM+ Website to send and receive secure messages.
TigerConnect HIPAA-compliant messaging integration allows you to communicate securely with the answering service.
Learn about TigerConnect
How to update answering service information on myAmbs portal.
Learn how efficient call screening can help your callers and reduce your costs.
3.5 min read
Learn all of the ways a medical answering service can help your healtcare organization.
12 min read
Answering services do more than just answer the phone. See the other ways it can help your business.
11 min read
Learn how using an employee call off line can help your HR department.
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