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Answering Services
Who We Serve
About
24/7 Employee Call-Off Hotline and Absence Management Hotline
With our employee call-off hotline, we provide a centralized, reliable solution to manage absences efficiently. It's the simple solution HR departments everywhere love.
trusted by operations of all sizes
absences hurt your production levels
Don't Waste Time Managing Employee Call-Offs
Managing employee absences can be a logistical headache. Disrupted schedules, last-minute adjustments, and the risk of slowing down production all pile up. And, without a meaningful call-off process, you may also face:
Supervisors Not Knowing Who's Absent
Production problems caused by absenteeism multiply when you don't know who's working.
Rampant Absenteeism
Not having a real-time HR documentation process causes higher absenteeism.
Call-Offs Distracting Team from Core Job Focus
Asking staff outside the HR department to handle call-offs is costly and inefficient.
absence management made easy
How Our Employee Call-Off Hotline Works
An employee call-off hotline uses a pretty simple process outlined below. So, what makes our service better than our competitors? Our proven process and our dedicated absence reporting portal. With these, you'll never have to worry about managing call-offs ever again.
Employee Calls the Hotline
Employees call into the 24/7 hotline to report an absence, late arrival, or early departure.
We Document their Absence
All the information you need to document the absence is gathered. Plus, we record the audio in case you need it.
HR Receives Call-Off Data
Supervisors and HR receive real-time call-off alerts via email, text, app, web, or WFM software.
benefits of our absence management system
Why Ambs’ Employee Call-Off Hotline?
Your employees, staff, and yourself deserve an answering service that pays close attention to ensure the best communication--always. As a family-owned answering service with client retention averaging 7+ years, you’ll get just that as well as:
Bilingual Service
English and Spanish support for all your employees.
24/7 Absence Management
No matter when you or your employees call, we'll record their absence.
Easy, Accurate Reports
The myAmbs web portal is a secure hub for all your employee call-off data.
track employee absences easier
myAmbs HR+ Portal Manages Your Employee Absenteeism
With myAmbs HR+, your HR managers or supervisors can access real-time call logs and reports for all your employee call-offs. Whether you’re in the office or on the go, you’ll always be in control with the best attendance tracking software.
View Call-Offs as They Come In
Access real-time absences being logged so your team is always on top of call-offs.
Create Custom HR Reports
Customize reports provide insight on trends, point totals, and opportunities.
Easy Data Export Options
Access your call-off data easily and export to Excel or your WFM software for easy sharing and analysis.
start tracking your employees absences
How We Set Up Your Absence Management Hotline
It's actually a really fast and straightforward process. We usually tell our clients that our onboarding process takes less than 5 business days. In this time, we’ll have you fully up and running with an employee call-off hotline so you never have to worry about managing absences again.
Request a Quote
We'll discuss how we can best help you track your employees absences 24/7.
Get You Set Up
We'll get everything set-up with your employee database and have it tested.
Manage Absences 24/7
Go Live. We'll start supporting your business and its employees with our agents and myAmbs Web Portal.
human resource learning center
Level Up Your HR Skills with Industry Best Practices
If you’re looking to learn more about the best practices for a HR manager, or just to improve your business’ communications, our learning center is the place for you. Relevant, informative content designed to improve the HR work life.
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bulk sms for employee communications
Reach Employees Instantly with myAmbs Mass Texting
The myAmbs Mass Texting service, in conjunction with our employee call-off hotline, allows you to instantly notify your team, no matter where they are, so everyone's informed and on the same page. The use cases are endless, and it starts at only $29/mo.
Emergency Notifications
Quickly notify your workforce of urgent updates, facility closure, safety alerts, or weather-related disruptions,
Shift Updates and Overtime Requests
Notify employees about open shifts, schedule changes, or overtime opportunities with just a few clicks.
Workforce Announcements
Share company updates, new policies, or open enrollment announcements instantly.
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