Having an up-to-date employee roster is critically important. It ensures proper documentation for employee call-offs. Ambs Call Center offers a manual employee roster import option via our myAmbs web portal.
However, those using ADP can take advantage of automatic data exchange.
The coordination of the ADP data exchange will be handled by Ambs Call Center’s technical team and your IT resource.
A data feed integration with ADP has a one-time investment of $500 and then $25 per month.
Most typically, the data exchange is done via Microsoft Azure SFTP. However, Ambs Call Center supports other methods of data exchange such as our API. Let's have a conversation to determine best option for your organization.