Serving the healthcare industry is in our DNA. Since 1932, our core focus is delivering exceptional patient experiences to healthcare organizations. We provide HIPAA Compliant medical call center services that span the entire continuum of patient care.
Evaluate the most important factors when comparing answering services in our checklist, free when you subscribe to the Ambs blog.
Medical Call Center Services
We know the healthcare industry like no other and have medical call center solutions for those serving the entire continuum of healthcare. We help by increasing patient satisfaction and safety, embracing lean process initiatives, improving outcomes and reducing re-admissions.
We have medical answering service solutions for those serving the entire continuum of healthcare. We can help you increase patient satisfaction and improve treatment processes while reducing your readmissions.
A friendly follow-up with patients after procedures can move the needle when it comes to patient satisfaction ratings. Let us work with you to develop a program that focuses on your goals and initiatives.
Many health systems provide a Physician Referral program as a service to the community. These physician referral services help consumers easily connect with the hospital while generating loyalty to the physicians.
Our outsourced switchboard service lets you present a professional image at all times. It ensures that you have the correct amount of staff in place at any time to provide excellent customer service to your clients.
We follow your exact scripting and protocol to make sure that the caller’s experience is a positive one. We can also interface with your scheduling systems or offer a turn-key registration solution so that you always know where your marketing efforts stand.