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We know the healthcare industry like no other and have medical call center solutions for those serving the entire continuum of healthcare. We help by increasing patient satisfaction and safety, embracing lean process initiatives, improving outcomes and reducing re-admissions.
Want to read more about how Medical Answering Services work? Check out the Medical Answering Service Guide >>
We have medical answering service solutions for those serving the entire continuum of healthcare. We can help you increase patient satisfaction and improve treatment processes while reducing your readmissions.
We have experience in providing home care answering service encompassing all services of home health care, including skilled nursing, infusion, physical therapy and more.
Our agents have years of experience in handling home care, hospice and DME calls. We listen to the needs of your clients and assure them that we will connect them with your on-call staff member.
Our patient pre-registration services can assist in registering patients over the phone 24/7. By allowing patients to pre-register by phone, you can increase patient satisfaction and reduce no-shows.
Many health systems provide a Physician Referral program as a service to the community. These physician referral services help consumers easily connect with the hospital while generating loyalty to the physicians.
Our outsourced switchboard service lets you present a professional image at all times. It ensures that you have the correct amount of staff in place at any time to provide excellent customer service to your clients.
We follow your exact scripting and protocol to make sure that the caller’s experience is a positive one. We can also interface with your scheduling systems or offer a turn-key registration solution so that you always know where your marketing efforts stand.
Our telephone answering service virtual receptionists will help you grow your business by leaps and bounds.