Web on-call scheduling is online software for building and updating your on-call rotation in seconds from any device. Ambs Call Center links your on-call calendar straight to your answering service, so our US-based agents always reach the right person, with real-time updates and no missed after-hours escalations. We've backed on-call coverage with live agents, available 24/7, for more than 10,000 businesses since 1932.
Ambs Call Center’s web on-call scheduler gives your team real-time access to view, create and update your on-call coverage. You’ll never have to email, fax, or call in on-call changes to the answering service ever again!
Changes instantly update our agent screens so the right people are contacted every time.
Make on-call changes in seconds using your computer, tablet, or phone.
Our web on-call schedule syncs seamlessly with Qgenda and AMiON provider scheduling solutions.
Ambs Web-On-Call lets you share your calendar with others. You can let them see your schedules or let them make changes to it. Sharing is a great option if you have many people spread out among multiple locations.
Our web on-call also syncs with the popular on-call scheduling apps Qgenda automated physician scheduling and AMiON on-call.
No matter what kind of device you use, your schedule is optimized to look great and work flawlessly. Changes are easily made from any device. Ambs Web-On-Call is simple to learn and easy to use. You find yourself creating your monthly on-call schedule in seconds.
Our on-call scheduling is just one of helpful apps that are built into our myAmbs customer web portal.
Our telephone answering service operators have access to your on-call schedule in real-time. This means we will have the right information to ensure the information gets into the hands of the correct person every time.
In addition to our live operator services using the on-call schedule, you also have the power to use it to send messages directly from our myAmbs web portal. The myAmbs Contact feature lets you immediately send a message to the person on-call based on the escalation protocol you have in place.
You can send text messages via SMS, secure text messaging, email, phone and fax. It’s a great way to get info into the hands of the on-call person fast!
Charlie Dunigan
President of North-Ply Contracting Co.
Scott DeBoer
Godwin Plumbing
Marissa Herrera
RN, BSNMSU Department of Medicine Clinic
The standard myAmbs Portal is included with all of our telephone answering service plans.
These are a few questions we get asked often by first-time clients. Don’t find your question here? Reach out to us to speak to one of our experts today!
Web on-call scheduling is online software for building and managing your on-call rotation, letting you create, view, and update even complex schedules in seconds from any device. With Ambs, your on-call calendar is linked to your answering service, so agents always know exactly who to reach when a call comes in.
You set up your rotation in the web portal — who's on call, when, and how to reach them — and update it anytime as shifts change. When your answering service takes a call that needs escalation, it checks the live on-call schedule and contacts the right person by phone, text, or secure message, following your rules.
Spreadsheets and group texts break down the moment a shift changes or an urgent call comes in after hours. Web on-call scheduling keeps one source of truth that updates in real time and connects directly to your answering service, so the correct on-call person is always reached — no outdated lists, no missed escalations.
Yes. You can create, view, and change your schedule 24/7 from any device, and updates take effect immediately. Because it's tied to your answering service, any change is instantly reflected in who agents contact for the next call.
Medical practices, IT and MSP teams, property managers, utilities, and any organization with staff rotating through after-hours coverage. It's most valuable for teams whose roster changes often or who can't afford a missed emergency call.
Web On-Call is just one of the many features included in our telephone answering service plans. Fill out the form below to connect with an expert.