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myAmbs Client Web Portal

The myAmbs Client Web Portal suite of apps gives you real-time access to all your data at Ambs Call Center. Our web apps look great on your computer, tablet or phone. Most apps are included at no extra cost to our customers.

Messages App-1

Message Retrieval

View or read answering service messages online. You can mark messages as read to stop dispatch escalation, saving time and money.

  • Our powerful search feature lets you search for specific information within seconds
  • Full documentation shows you each step we take in relaying a message to your staff
  • Audit trails shows all texts, pages, phones calls and email documentation for each call

Click here to watch the video.

Messages App On Call Scheduling Ambs-1

Web On-Call Scheduling Made Easy

Do you have an on-call schedule? If so, we have some good news for you. Web on-call scheduling let’s you fill out the month’s worth of coverage in a matter of seconds. Need to make a last minute change? It instantly updates your staff and ours with the latest calendar status. You’ll never need to call, email or fax in changes again! 

Click here to watch the video.

Messages App Contact App

Rally the Troops with the Contact App

Ambs Call Center’s contact app gives you the power to instantly send messages to any member of your team. You can also send messages to many staff at once by a variety of methods such as text, encrypted text messages, email, phone and fax. It’s a great communication tool that gets information into the hands of people that need it, fast!

Click here to watch the video.

Messages App Updating Contact Information-1

View and Update Contact Information

Need to find a phone number for a member of your team? You can look it up in your staff directory. Need to update your answering service information? No problem. Changes can be made easily to make sure we have up to date information. 

Click here to watch the video.

answering-service-appointment-scheduling

Appointment Scheduling

Ambs Call Center’s Appointment Scheduling service gives you the ability to have appointments scheduled for your business 24/7. 

It syncs with the calendar on your phone so you always are up to date. It supports Google, iCloud and Office 365 calendars. 
 
You can also send appointment confirmations and reminders by text or email.
Messages App web directory-1

Web Directory

The web directory app gives you secure real-time access to database records. The databases may be information gathered by Ambs Call Center such as sales leads. They may also be databases that you’ve shared with us to use to manage your calls such as a customer look-up. The power of real-time updates and exporting, the directories app give you the power to succeed.

Click here to watch the video. 

Messages App Reports-1

Realtime Reporting

Want to know how many calls you’re receiving and when? It’s a snap with our online reports! They give you real-time insight into services levels, call volume patterns. You can also review information that the answering service is using to handle your calls.

Click here to watch the video.

Grow Your Business. Never Miss Another Call.

Our telephone answering service virtual receptionists will help you grow your business by leaps and bounds.