We book appointments for showings, take lease applications by phone, and handle maintenance requests. Whatever it is that you need, Ambs can handle confidently and professionally.
“Ambs is very prompt with our calls and very helpful with dispatching maintenance calls from residents when necessary.”
“I am really glad that I have your company on board as part of my business. It really has allowed me to provide an additional service to clients and give me the opportunity to enjoy more time outside of work.”
Benefit National Property Management
“We never have problems and when I have questions they are answered quickly and professionally. ”
Cedar Park Senior Housing
The property management business is driven by customer service. We're glad to provide 'round-the-clock service to property management owners that value the customer experience and want to be sure that their customers are content.
When it comes to maintenance requests, there’s nothing more frustrating for your staff than being wakened for non-emergency maintenance requests. Not to mention the unnecessary overtime costs associated with dispatching non-emergency calls.
Our property management answering service will screen routine maintenance calls and contact you for just the critical maintenance emergencies.
Let us know what’s on your maintenance emergency list and we will escalate to your team. Emergency calls are dispatched to your on-call maintenance person for a quick resolution.
We have that covered. We’ve written special property management software that guides our agents to expertly follow your rules and protocols for what is and is not a maintenance emergency.
Each property has its own Property Management myAmbs Web Portal. This allows you to see real-time sales leads for leasing, maintenance calls (including response time), and your on-call schedule which you can update in real time.
Regional managers also enjoy using the portal to view all of their properties in one convenient dashboard.
If you’ve ever played the “he said/she said” game with tenants, you’ll be happy to know that your calls are recorded.
Our Apartment Finder service can match potential residents with your property that best fits their needs. Caution: Be prepared for your occupancy rate to go through the roof and be on the lookout for extremely giddy leasing agents when we start delivering new leads to you around the clock.
Another option for managing your after-hours calls is our fully automated
The Intelligent Messaging service can also escalate maintenance emergencies automatically to your on-call staff. We’ve heard feedback from weary maintenance staff who have been woken up by calls that are nothing like an emergency.
Intelligent Messaging is budget-friendly and packed with easy-to-use technology and features that we know you’ll love.