Menu

Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Blog Feature

How Answering Services Work | Entrepreneurs/Small Businesses

Emergency Answering Service Disaster Planning Tips

By: Peter DeHaan
August 29th, 2019

Hurricane season is officially upon us. Whether or not your business is in an area prone to hurricanes, it’s wise to be prepared for the unexpected. Though the threats vary by location, no business is immune to some sort of hazard.

Read More

Share

Blog Feature

How Answering Services Work

What is Time Based Answering Service Pricing?

By: Aaron Boatin
August 19th, 2019

Modern telephone answering services charge by the minute. It's the most fair and accurate way to account for the work they do for you. In the answering service industry, this is known as work time. Think of them as your staff on demand where you are only paying someone when they are actually working. 

Read More

Share

Why Use an Answering Service

Is an answering service right for your organization?

Get our free infographic, illustrating how partnering with an answering service can grow your business, by subscribing to our blog.

Blog Feature

How Answering Services Work

Answering Service Pricing: How to Compare Apples and Oranges

By: Aaron Boatin
August 19th, 2019

The telephone answering service industry does a great job at confusing the heck out of you when it comes to answering service pricing.  You think a minute is really a just a minute? Nope. It would make sense that a call is just a call too, right? Not even close.

Read More

Share

Blog Feature

Company News

2019 Answering Service Award for Quality

By: Aaron Boatin
June 27th, 2019

Ambs Call Center was just awarded the 2019 ATSI Award of Excellence for answering service quality. This marks the 9th consecutive year that our team has earned this award and overall the 24th award for quality. We couldn't be prouder of our dedicated team who maintain such high quality standards.

Read More

Share

Blog Feature

How Answering Services Work | Virtual Receptionists 101

7 Ways to Grow Your Business with a Telephone Answering Service

By: Jennifer M. Cronkhite
April 30th, 2019

There are many reasons for business owners to consider hiring a telephone answering service. These include providing 24/7 availability, improving customer service, and enhancing customer-facing communication. However, did you know that if you hire the right answering service, they can also help you increase your sales? Here are seven ways that a phone answering service can help you close more sales.

Read More

Share

Blog Feature

How Answering Services Work | Virtual Receptionists 101

12 Reasons you Need a Virtual Phone Receptionist Service

By: Aaron Boatin
April 29th, 2019

Using a virtual phone receptionist is a great way to impress your callers. On top of that it helps you take control of your calendar and focus on the things that matter. Here are 12 reasons why using a virtual answering service will help your business.

Read More

Share