"Which answering service plan should I choose?" It’s a question that we’re often asked. The short answer is it depends on how you will use the telephone answering service. Here are some tips on how to make an informed decision on what plan is right for you when signing up for using an answering service.
Like most, you know about the great benefits of using a telephone answering service. What you might not know are the secrets to getting the best service possible at the lowest cost. Here are eight tips to reduce your answering service bill.
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If you’re in health care, you know about the importance of HIPAA, which mandates the safeguarding of personal health care information. This requirement also applies to your medical answering service and the information they collect from your callers, including each time they send you a text message.
If you work within the health care industry, you already know the importance of protecting patient health information (PHI). A question we are regularly asked is, "How can I tell if I have a HIPAA compliant answering service?"
A virtual receptionist is someone who takes care of your phone and handles related communication, but they don’t sit in your office. They work remotely. In that sense they are virtual, even though their work is very real.
Most health care providers send text messages and emails throughout their day. Unfortunately many are choosing unsecured methods of transmission. Bad news for protecting patient data and worse yet, a clear HIPAA violation.