Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

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Healthcare | Shopping for an Answering Service

By: Andrew Charles
February 22nd, 2024

In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference. “But there’s so many medical answering services! Which do I pick?”

Blog Feature

Shopping for an Answering Service

By: Andrew Charles
February 21st, 2024

If you’re in charge of your company’s staffing needs and you say, “Okay, there’s got to be a better way to keep track of all our employees' call outs”, you’re in the right place.

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Blog Feature

Healthcare

By: Andrew Charles
February 19th, 2024

Today’s medical practices are swamped with more calls than ever. Practice managers handle these callers, along with patients and doctors, while trying to ensure patients maintain their satisfaction and safety. This can get overwhelming.

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Real Estate & Property Management

By: Peter DeHaan
August 15th, 2023

As a property manager, you provide a vital service to the building owner, whether it’s for a commercial property or a residential landlord. In doing so, you function as an interface between the owner and the tenants. You serve as leasing agent, building maintenance coordinator, and complaint department. And you and your team must do this 24/7. Sure you could hire more staff to work around-the-clock, but you're better off using a property management answering service.

Blog Feature

Real Estate & Property Management

By: Peter DeHaan
June 27th, 2023

Property management companies are responsible for handling the daily real estate matters for landlords and property owners who are not present. These companies typically charge a percentage of the rent collected, which motivates them to prioritize tenant satisfaction, maintain high occupancy rates, and ensure timely rent payments.

Blog Feature

Customer Service | How Answering Services Work

By: Aaron Boatin
March 24th, 2023

So you’ve made a decision to use a telephone answering service. Congratulations! It may be one of the best business decisions you’ll make all year. Now the question becomes, “How do I call forward my phones to the answering service?” Never fear, we’ve outlined some of the most common call forwarding methods.