Answering Service Blog

There are many reasons for business owners to consider hiring a telephone answering service. These include providing 24/7 availability, improving customer service, and enhancing customer-facing communication. However, did you know that if you hire the right answering service, they can also help you increase your sales? Here are seven ways that a phone answering service can help you close more sales.

Using a virtual phone receptionist is a great way to impress your callers. On top of that it helps you take control of your calendar and focus on the things that matter. Here are 12 reasons why using a virtual answering service will help your business.

Leading answering service companies share several key characteristics. Business owners considering hiring an answering service should deliberate over these seven qualities that the best answering service companies have in common.

Don is the proud owner of a small business. He puts his heart and soul into managing his business and making his customers happy. He starts his days as early as possible to get a head start on the day; and he works late into the evening to plan for the next day and answer his customers’ after hours phone calls. Don “burns the candle at both ends,” and it’s starting to take its toll. His life as a business owner is starting to spiral out of control. His days seem to drag on, and his nights seem even longer.

Businesses and organizations hire an after-hours answering service for multiple reasons. One common reason is to avoid the need to hire, schedule, and manage staff outside of regular business hours to answer phone calls and handle customer communication.