Menu

Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Blog Feature

How Answering Services Work | Virtual Receptionists 101

7 Ways to Grow Your Business with a Telephone Answering Service

By: Jennifer M. Cronkhite
April 30th, 2019

There are many reasons for business owners to consider hiring a telephone answering service. These include providing 24/7 availability, improving customer service, and enhancing customer-facing communication. However, did you know that if you hire the right answering service, they can also help you increase your sales? Here are seven ways that a phone answering service can help you close more sales.

Read More

Share

Blog Feature

How Answering Services Work | Virtual Receptionists 101

12 Reasons you Need a Virtual Phone Receptionist Service

By: Aaron Boatin
April 29th, 2019

Using a virtual phone receptionist is a great way to impress your callers. On top of that it helps you take control of your calendar and focus on the things that matter. Here are 12 reasons why using a virtual answering service will help your business.

Read More

Share

Why Use an Answering Service

Is an answering service right for your organization?

Get our free infographic, illustrating how partnering with an answering service can grow your business, by subscribing to our blog.

Blog Feature

How Answering Services Work | Virtual Receptionists 101

7 Qualities the Best Answering Service Companies Have in Common

By: Aaron Boatin
April 9th, 2019

Leading answering service companies share several key characteristics. Business owners considering hiring an answering service should deliberate over these seven qualities that the best answering service companies have in common.

Read More

Share

Blog Feature

How Answering Services Work | Virtual Receptionists 101

The Pros and Cons of Hiring an Answering Service

By: Peter DeHaan
February 4th, 2019

 

Read More

Share

Blog Feature

How Answering Services Work

How An After-Hours Answering Service Can Improve Your Life

By: Aaron Boatin
December 9th, 2018

Don is the proud owner of a small business. He puts his heart and soul into managing his business and making his customers happy. He starts his days as early as possible to get a head start on the day; and he works late into the evening to plan for the next day and answer his customers’ after hours phone calls. Don “burns the candle at both ends,” and it’s starting to take its toll. His life as a business owner is starting to spiral out of control. His days seem to drag on, and his nights seem even longer.

Read More

Share

Blog Feature

How Answering Services Work

After-Hours Answering Service Creates Better Customer Experiences

By: Ryan Ambs
November 11th, 2018

Businesses and organizations hire an after-hours answering service for multiple reasons. One common reason is to avoid the need to hire, schedule, and manage staff outside of regular business hours to answer phone calls and handle customer communication.

Read More

Share