Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Blog Feature

Company News

By: Jennifer M. Cronkhite
June 16th, 2021

Ambs Call Center is humbled to accept the exclusive ATSI 2021 Diamond Plus Award of Excellence for best answering service. This annual award is presented by the Association of TeleServices International (ATSI) an industry trade association for telephone answering service providers. Now an 18-time winner overall and 11 consecutive year winner, Ambs Call Center was presented with the award at ATSI’s 2021 conference in Kansas City, MO.

Blog Feature

Company News

By: Aaron Boatin
December 9th, 2020

Ambs Call Center was just awarded the 2020 ATSI Award of Excellence for answering service quality. This marks the 10th consecutive year that our team has earned this award and overall the 29th time we've won an Award of Excellence. We couldn't be prouder of our dedicated team who maintain such high quality standards. The reason we take part in these independent quality assurance programs isn’t for a trophy or a logo to put on our website. We do it because we want to have an outsider's view of how we're running our business. We do it because one of our core values is 'Service to the Customer above all else.' Having said all this, we are incredibly proud to have earned the 2020 ATSI Award of Excellence. Listen to our recent interview to hear about how our staff persevered in 2020.    

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Blog Feature

Company News

By: Aaron Boatin
July 7th, 2017

We're very excited to announce that Ambs Call Center was just awarded the 2017 ATSI Award of Excellence for answering service quality!

Blog Feature

Company News

By: Aaron Boatin
October 20th, 2015

The Results are In! Ambs Call Center has been honored with the exclusive 2015 CAM-X Award of Excellence for the 6th consecutive year.  The answering service quality Award is presented annually by the Canadian Call Management Association (CAM-X), the telephone answering service industry’s trade association.

Blog Feature

Company News

By: Aaron Boatin
October 10th, 2014

Ambs Call Center, a provider of live telephone answering service and outsourced call center services to companies across the United States and Canada, has been honored with the exclusive 2014 CAM-X Award of Excellence for the 5th consecutive year. 

Blog Feature

Company News

By: Aaron Boatin
July 2nd, 2014

Ambs Call Center, a provider of live call center and telephone answering service to companies across the nation, has been awarded by the Association of TeleServices International (ATSI) with their coveted Top 10 Score for the 2014 Award of Excellence. Awards are a great validation of our team's efforts, but what drives us is making a positive difference in our client's success.