Answering Service Blog

Ambs Call Center was just awarded the 2020 ATSI Award of Excellence for answering service quality. This marks the 10th consecutive year that our team has earned this award and overall the 29th time we've won an Award of Excellence. We couldn't be prouder of our dedicated team who maintain such high quality standards. The reason we take part in these independent quality assurance programs isn’t for a trophy or a logo to put on our website. We do it because we want to have an outsider's view of how we're running our business. We do it because one of our core values is 'Service to the Customer above all else.' Having said all this, we are incredibly proud to have earned the 2020 ATSI Award of Excellence. Listen to our recent interview to hear about how our staff persevered in 2020.    

We're very excited to announce that Ambs Call Center was just awarded the 2017 ATSI Award of Excellence for answering service quality!

The Results are In! Ambs Call Center has been honored with the exclusive 2015 CAM-X Award of Excellence for the 6th consecutive year.  The answering service quality Award is presented annually by the Canadian Call Management Association (CAM-X), the telephone answering service industry’s trade association.

Ambs Call Center, a provider of live telephone answering service and outsourced call center services to companies across the United States and Canada, has been honored with the exclusive 2014 CAM-X Award of Excellence for the 5th consecutive year. 

Ambs Call Center, a provider of live call center and telephone answering service to companies across the nation, has been awarded by the Association of TeleServices International (ATSI) with their coveted Top 10 Score for the 2014 Award of Excellence. Awards are a great validation of our team's efforts, but what drives us is making a positive difference in our client's success.

 Ambs Call Center has further enhanced its capabilities to integrate its answering service software with industry leading CRM (customer relationship management) software providers. There has been an increased push for better CRM integration enhanced for Call Center and Answering Service clients to provide real time access to data. CRM software allows companies to effectively manage their interactions with prospective and current customers across a variety of channels such as phone, email, text and social media.