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Medical Answering Service

Your success comes easy when you have a partner that knows how to give your customers the experience they truly want.

Medical Organizations That Trust Us:

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Henry Ford Health System Logo
Tenet Health Logo
Trinity Health Logo

Benefits of Using Ambs Call Center for Your Medical Answering Service

The most compelling reasons to work with Ambs are the ways we’ve designed our answering service around the needs of the patient and the physician. We’re confident that you’ll love the results!

Medical Answering Service HIPAA Compliant

HIPAA Compliant

We are certified HIPAA Compliant, and work with practices with unique needs frequently.

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Medical Answering Service Customized for Your Practice

Customized for Your Practice

Our professional representatives are trained on how to answer as you would, and communicate with your patients.

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Medical Answering Service Realtime Message Delivery

Realtime Message Delivery

Get your messages in real-time, whether its via phone, email, text message, or whatever works for you.

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Here’s What Some of Our Medical Practice Customers Have to Say:

“You provide an excellent service and your customer service is outstanding. When I have a request I receive an answer within minutes. Extremely pleased with your service!”

Ulrike Torfeh
Mott Children's Health Center

“Ambs Call Center has provided services to the Henry Ford Allegiance Medical Group for a number of years. We have found them to be easy to work with, responsive to our needs, and provides excellent call center services.”

Sandra L. Maes, MBA
Henry Ford Health System

“Ambs is easy to work with and makes setup uncomplicated. The service is consistently excellent and easy for providers to use.”

Karen Ross
MSU HealthTeam

What You’ll Get When You Work With Us

We know the healthcare industry like no other and have medical call center solutions for those serving the entire continuum of healthcare. We can help you increase patient satisfaction and improve treatment processes while reducing your readmissions.

Increased Patient Satisfaction

Treating patients with respect, compassion, and professionalism is what we’re all about. Patients have options, and the last thing you want is a poor customer service experience.

Ambs Call Center offers streamlined communication solutions to health care organizations. We help healthcare organizations implement best in class patient communication solutions.

You’ll love our friendly team of answering service agents. We do a great job doing handling your patient calls in a timely and professional manner.

How We Do It

Increased Patient Satisfaction

Customized Medical Answering Services

Using Ambs Call Center’s physician answering service, physicians can expect a quality of life improvement. Our proprietary software makes sure we follow your personal preferences and screen out nuisance calls to make being on call a little easier. Update all of your preferences, change on-call status and acknowledge messages in real time from your smart phone.

No more interruptions during family events when you’re not on call. No more phone calls in the middle of the night waking up the rest of your family. 

What We Can Do


Customized Medical Answering Services

Increased Efficiency and Reduced Costs

We’re constantly on the lookout for ways to streamline our service to help your practice improve its internal processes.

Our secure text messaging app has helped our physician answering service customers coordinate care faster than ever before.

Our daytime call management service can help your staff save time by importing patient call records from our secure myAmbs client web portal

If patient no-shows are a problem, we offer the most robust appointment reminder service available anywhere.

Our service is competitively priced and we’ll work with you to make sure that the work we do is exactly what you need to serve your patients.

Babysitting your answering service is a thing of the past. We’ll handle your calls properly and enable you and your colleagues to focus on delivering quality healthcare to your growing practice.

See How It Works

Increased Efficiency and Reduced Costs

Extra Benefits for Physicians

We provide medical call center services that span the entire continuum of patient care. Here are some other benefits we can provide:

  • Make on-call changes instantly from your phone with our web on-call app
  • Increased office staff productivity by pre-registering patients over the phone
  • More time for staff to focus on patients with our Daytime call management service
  • Secure text messaging compatibility with all leading apps.


Extra Benefits for Physicians

Talk to an Expert About Medical Call Center Services

Any questions you have about how to work with us will be answered here.