Medical Service Answering

Your success comes easy when you have an answering service that prioritizes your patients 24/7.

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Buried in Admin Tasks? Regain Time for Patient Care

Discover how you can liberate your staff from administrative overload and refocus your efforts on delivering quality care to your patients. 


You entered healthcare to make a difference in your patients' lives, not to get bogged down by admin tasks. You need a HIPAA-compliant answering service that ensures your patients receive the respect, privacy, and compassion they deserve, allowing you to concentrate on providing top-notch care.

In the fast-paced world of healthcare, every moment counts, especially in emergencies. Administrative distractions shouldn't compromise the quality of care you provide. Ambs Call Center steps in to handle these tasks with a HIPAA-compliant medical answering service, ensuring every patient call is managed with utmost respect and efficiency. This support not only enhances patient satisfaction but also empowers you and your team to dedicate your full attention to medical care, where it truly belongs.

Benefits of Using Ambs Call Center for Medical Answering Service

How Ambs Medical Phone Answering Service Can Help You Grow

medical answering service for doctors

Increased Patient Satisfaction

Treating patients with respect, compassion, and professionalism is what we’re all about. Patients have options, and the last thing you want is a poor customer service experience.

Ambs Call Center offers streamlined communication solutions to healthcare organizations, along with on call after hours answering services for medical offices. We help healthcare organizations implement best in class patient communication solutions and your patients will benefit.

Our team of professional agents act as your medical office virtual receptionist. Given the sensitive nature of the calls our team fields, they offer an empathetic and professional demeanor to your patients. They are also able to relay secure messaging back to you. At the end of the day, everything they do is with the care of your patient in mind.

When our team answers the phone, the caller is treated as if they are talking to one of your employees. To them, there is no differentiation between Ambs agent and a member of your staff. This helps them feel more comfortable discussing more sensitive aspects of their healthcare needs.

How We Do It

taking calls for physicians
answering for doctors offices

Customized Medical Answering Services

Using Ambs Call Center’s physician answering service, on call physicians can expect a quality of life improvement. Our proprietary software makes sure we follow your personal preferences to make being on call a little easier. This includes screening out potential nuisance calls.

With the myAmbs web portal, you can update all of your personal preferences. This includes changing your on-call status in real time from your smartphone if necessary. Our on call answering services for medical offices truly do make your job easier to manage. With our virtual medical call answering capabilities and myAmbs web portal, we manage everyone’s on call status.

That means, if you’re not on call, you won’t be disturbed. Enjoy the peace of mind of actually relaxing and enjoying a family function. If your patient wants to see you, we will gladly make an appointment for a time when you’re available. If it’s an emergency, we will pass the call over to the on call physician.

What We Can Do

physicians exchange

How to Get Started

“Ambs Call Center has provided services to the Henry Ford Allegiance Medical Group for a number of years. We have found them to be easy to work with, responsive to our needs, and provides excellent medical answering services.”


henry ford health system answering service

Sandra L. Maes, MBA , Henry Ford Health System

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