How Halo Text Works
Ambs Call Center integrates with Halo Health to provide HIPAA compliant secure messaging. When secure text messages are sent to the Halo user, the data is encrypted the user receives the full details of the message.
The user can then accept the call by selecting yes when reading the text message. Halo then communicates with our call center platform that the message has been received.
Halo integration supports many other powerful features.
- Integration with Halo On-Call Scheduling
- Role-based messaging where the message automatically routes to the on-call provider