Every time a client calls, you’re presented an opportunity. Will you meet their needs and make a lasting impression? Our friendly virtual receptionists make sure your phones are always answered.
We’re your on-demand receptionists, as if we’re sitting in the next room. You can focus on growing your business. And when clients call, we’ll:
Surely you want a virtual receptionist to make sure there’s always someone to answer when clients call. But the right virtual receptionist can make a lasting impact on your business.
Free up your time to focus on getting work done instead of being tied to the phone by using a virtual receptionist. Our cheerful receptionists will make sure your phones are covered so you can focus on working on your business and not in it. Think of our us as your friendly staff on demand.
You pick how you would like us to connect callers to you:
Don’t miss out on the opportunity to schedule appointments! We can schedule appointments for you 24/7 using our online appointment scheduling software.
Our receptionists can offer callers the option to leave a message in your voice mailbox. You'll receive a text and a copy of the message in your email.
Change call routing instructions in real-time using our web on-call app. It’s a great tool that ensures the right person gets the call every time.
If you need a fax number but don’t want the expense of a dedicated line, our virtual fax mail service take your incoming faxes and send them to you as an email attachment.
To measure your success, we track internal metrics and analyze what processes and call flows are most successful. Our insight will help you find the right balance between gathering information and delivering a call experience your clients expect. And we’ll make recommendations to help you enhance this experience and maximize your investment in us.
But you often need more than a basic virtual receptionist. We’ll help you streamline your sales processes to turn sales leads into new clients. Our guidance will help you avoid common mistakes and deliver leads to your sales team with the absolute efficiency.
Experience is about more than years of service. You want a partner that’s built a foundation of best practices. And Ambs ensures that:
Your success is the product of a strategic onboarding process. First, we’ll define your objectives. Then we’ll work together to determine what information you truly need. Lastly, we’ll walk you through practice calls to assess your caller’s experience and map out the best call flow.
Discover more about your clients and assess the return on your marketing initiatives with extensive record keeping and reporting. Are prospects responding to your LinkedIn ads? Are few calls coming from your direct mail campaign? With Ambs Call Center, you’ll know where your marketing dollars are best spent.
You can also choose how to access your data – Do you want to access raw data? Do you prefer real-time reports? Do you want us to feed data right into your CRM software? You can even listen to specific calls yourself. The choice is yours – So is the intel.
We’ll even deliver leads to your sales team in real-time over: