If your company offers 24/7 service to customers, having a way for them to reach you when needed is crucial. When customers have a problem that needs an emergency response we make sure you are ready to help. Set your business apart by making sure your customers speak to a real live person whenever they call. Following your instructions, our team can sort out routine and emergency calls.
The emergency calls can then be dispatched to your on-call person. If they aren't available to respond, we will continue escalation to make sure the message gets through to someone at your business. You'll also receive real-time and daily reports of all calls. You can see your staff's response time, listen to calls online and how fast we answered the phone.
Keep customers coming back again and again. Customers love the piece of mind that you have their back 24/7. Chances are they'll refer you to their friends and colleagues.