Zapier Answering Service Integration


Connecting Your Apps to Your Answering Service with Zapier

At Ambs Call Center, we understand the importance of efficiency and accuracy in managing sales leads and tickets. Zapier’s integration allows us to seamlessly connect with client software, reducing manual effort and minimizing errors so that you can have all the information you want.


Key Benefits of Zapier Integration

  • Seamless Integration with Your CRM: Streamline your workflow by seamlessly integrating your CRM or preferred software with our answering service. With our Zapier integration, messages and information are effortlessly synced with your CRM of choice, eliminating the need for manual copying and pasting or email parsing.

  • Real-Time Data Updates: Leveraging our API and automation tools, you can access and generate reports instantaneously, enhancing your decision-making and responsiveness.

  • Improved Sales Lead Management: Our Zapier integration allows you to streamline the process of transferring sales leads seamlessly. By automating data entry tasks through Zapier, you can redirect your focus towards nurturing leads and maximizing productivity instead of manual data-entry.
Learn More

Can Zapier Integrate with Your Application?

There's an endless set of applications that Zapier integrates with when you work with us at Ambs Call Center. If yours isn't on the list, don't worry, it is likely it is one of the 6000+ apps that Zapier integrates with. Here are among the popular applications that our clients like Zapier to be integrated with.


Zapier and HubSpot

You may be looking to use an answering service and  leverage HubSpot for their CRM needs. You'll be glad to know that the synergy between Zapier and HubSpot can open doors to an increased level of efficiency and effectiveness in your business.

When your client calls into your business, their information is immediately captured by our call center agents. With the magic of Zapier, that data seamlessly flows into your HubSpot CRM, ready to be used for future engagement, nurturing, and really whatever you want it to do!

It doesn't stop there. With Zapier's array of triggers and actions, the automation possibilities are virtually limitless. What are examples of things you can do?

HubSpot Logo
  • Assign a follow-up task to a specific team member based on the nature of the call
  • Automatically send a personalized email to every new lead captured through our answering service


With Zapier and HubSpot working in harmony, you wouldn't need to manually enter data again!

But perhaps the most remarkable aspect of Zapier and HubSpot integration is its adaptability. Whether you're a small business looking to streamline your processes or a large enterprise seeking to scale your operations, Zapier's intuitive interface and HubSpot's robust features make it easy to tailor automation workflows to your unique needs.


Learn More


Zapier and Salesforce

If leveraging Salesforce for your CRM needs while using an answering service is on your mind, you can be certain that, between Zapier and Salesforce, your business can get to new heights of efficiency.

From the moment a client contacts your business, our call center agents gather their details. This is where the magic begins with Zapier and Salesforce.  Like with Hubspot, through the wonders of Zapier, this crucial data is then effortlessly integrated into your Salesforce CRM which allows you to do things like:

Salesforce Logo

  • Set up a new account
  • Initiating a nurture campaign
  • Flagging a high-priority lead for immediate attention
  • Scheduling a follow-up call
  • Segment your leads

The combination of Zapier's agility and Salesforce's robustness means you can get back the time for manual integration and focus on your business.


Learn More


Zapier and Zendesk

Are you looking to enhance your business's customer communication while using Zendesk? Zapier and Zendesk, together, form a powerful combination that can boost your business' efficiency and customer satisfaction.

How does it work? A customer contacts your business for support and is met by our dedicated agents at Ambs Call Center. With Zapier seamlessly transferring crucial customer data to your Zendesk support system, you never need to enter data manually into Zendesk again. This setup is geared to take the hassle of customer service off your hands. Through this integration, you can achieve a variety of tasks like:

Zendesk Logo


  • Creating tickets in Zendesk automatically for every customer interaction
  • Updating customer records in Zendesk based on call outcomes


And here's the best part: The integration of Zapier and Zendesk isn't just about streamlining processes - it's about empowering your team. Whether you're a startup or a well-established enterprise, the user-friendly interface of Zapier combined with the robust features of Zendesk makes customization a breeze.

If you're ready to say goodbye to manual data entry and embrace a new era of efficient customer support, it's time to harness the power of Zapier and Zendesk integration. 


Learn More

Zapier and Microsoft Teams

Zapier's integration with Microsoft Teams steps in to streamline your workflows and enhance productivity.

With the integration between Zapier and Microsoft Teams, you can automate tasks and notifications, creating a bridge between different apps and services. Through Zapier's intuitive interface, you can effortlessly create custom workflows, known as "Zaps," that trigger actions in Microsoft Teams based on specific events or triggers from other apps. Whether it's updating team channels, sending notifications, or sharing important information, the possibilities are endless. Examples of what you can do include:

  • Microsoft Teams LogoReceive real-time notifications on your device, keeping you informed and connected with real-time notifications directly in your Microsoft Teams channels, ensuring that your team is always on the same page.
  • Set up automated workflows to reduce manual tasks and save time by automating repetitive processes, allowing your team to focus on more strategic initiatives.
  • Integrate more than just Teams which allows you to foster collaboration and transparency across Teams by seamlessly integrating various apps and services into your Microsoft Teams environment.

By harnessing the power of automation and collaboration, you can drive efficiency, improve communication, and achieve greater results across your organization.


Learn More

Getting Started with Zapier Schedule Syncing

What You Need to Give Us

To sync your data with Ambs Call Center, we’ll need the following information for each schedule: 

  • API Account Name/User: Provided by Zapier, this account name is typically formatted like an email address.
  • API PassKey: Associated with your QGenda Schedule, this unique key is provided by Zapier. It varies in length and content.
  • QGenda API Account Code: Also provided by Zapier, this 36-character alphanumeric code ensures seamless integration.

The Cost of Zapier Integration

The cost for Zapier call center integration is FREE for new and current customers on our current pricing plan. The cost for customers on our grandfathered plans is a flat rate of $50.

Learn about Ambs Call Center's Zapier Integration.

Talk to an expert today.