Auto Attendant Service is a hosted application that we build to suit your needs. It handles calls that ring into your main business telephone number. You can pick the options you want and where to route them. Custom extensions and professionally recorded greetings give your business a polished image.
The auto attendant call flow is managed by you. This makes sure that every telephone call is answered and routed exactly where you want. Ambs Call Center's auto attendant service also offers callers a dial-by-name directory. This gives callers the ability to look up the specific person they would like to reach.
The telephone calls can be forwarded to direct numbers, outside lines, mobile phones or sent to voice mailboxes. Auto Attendant Service can also route calls based on Caller ID. This is a great option to provide concierge service you specific callers. Callers can also routed based on language preferences.
Setting up Ambs Call Center Auto Attendant service is quick and easy. Our proven process makes sure that your call flow uses best practice for caller satisfaction. Your greetings can be professionally recorded by our voice talents. You can also record your own greetings or send us audio files to use. We also record the names of your employees for the dial-by-name directory. for a Dial-by-Name directory.