How Physician Referral Service Works
Prospective patients call a local or toll-free number that is branded to your health system and answered by a physician referral specialist 24 hours a day. Callers can request their preferences for finding a doctor, such as proximity, specialty, insurance, or gender.
We provide the matching physician information and can even perform a warm transfer right to the practice. In addition, we can send follow-up information to the caller. Our agents relay the requested information to the prospective patient about the physician(s) or doctor(s) they’re interested in.