What does it take to provide excellent customer service when prospects or customers call you? It’s a chore that require far more than a happy voice and a pleasant greeting. Anyone representing your company over the phone must be prepared to answer all kinds of questions, and they need to do so as efficiently as possible.

Not every business has this person on its staff – let alone a team of them. And your team’s time and energy are best spent on other tasks. Especially with restricted budgets, working with an answering service is a strategy that many small and medium-sized businesses adopt.

Such a partner can help you deliver the same level of customer service as any large company without ruining your bottom line. In fact, you can leverage an answering service to boost your revenue, increase your customer availability and minimize the stress of running a business.

In our ultimate answering services guide, you’ll learn: