When more calls arrive than one or two individuals can handle, it becomes extremely difficult to provide quality service. With our main number answering service, you never need to worry about staffing issues again! If you should receive 1, 5, or even 20 calls simultaneously, we have you covered.
Think about it, a staff on demand 24/7! Staff that never calls in sick, goes on vacation, requests FMLA, or misses work.
When calls are received, your staff at Ambs Call Center has all of the information available on their screens to handle the call in the most efficient and professional manner possible. We route the call depending on the customer’s need, the person requested, time of day, or any other criteria that you want.
Ambs Call Center works with you to develop a specific protocol for handling calls. Whatever your needs are, no matter how complex, we’ll rise to the occasion to deliver excellent service.