Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

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Shopping for an Answering Service

By: Andrew Charles
March 21st, 2024

Ever make a call to a business because you have a pressing need? Then finally, you reach a live agent, but you can’t understand a word of what they’re saying? Is it frustrating? That’s the experience your customers may have when you hire a call center that outsources its services overseas.

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Healthcare | Shopping for an Answering Service

By: Andrew Charles
March 18th, 2024

Your medical practice has finally decided on the need for a medical answering service. Maybe you’ve never had one before, or maybe you just simply don’t know what’s required.

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Blog Feature

Healthcare | Shopping for an Answering Service

By: Andrew Charles
February 27th, 2024

If you’re in healthcare, you already know how important using a medical answering service is. But, when choosing one, what exactly should you be looking for?

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Customer Service | Human Resources/HR Solutions | How Answering Services Work | Shopping for an Answering Service

By: Ryan Ambs
February 26th, 2024

This blog was originally published on 5/10/22 and has been updated for relevance. If you have an answering service, there’s probably been a point when you’ve wished your bill was cheaper.

Blog Feature

Healthcare | Shopping for an Answering Service

By: Andrew Charles
February 22nd, 2024

In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference. “But there’s so many medical answering services! Which do I pick?”

Blog Feature

Shopping for an Answering Service

By: Andrew Charles
February 21st, 2024

If you’re in charge of your company’s staffing needs and you say, “Okay, there’s got to be a better way to keep track of all our employees' call outs”, you’re in the right place.

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How Answering Services Work | Shopping for an Answering Service

By: Aaron Boatin
February 16th, 2023

The telephone answering service industry does a great job at confusing the heck out of you when it comes to answering service pricing. You think a minute is really just a minute? Nope. It would make sense that a call is just a call too, right? Not even close.

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Company News | Shopping for an Answering Service

By: Aaron Boatin
November 1st, 2022

JACKSON, MICHIGAN, UNITED STATES, November 1, 2022 /EINPresswire.com/ -- Ambs Call Center is an award-winning call center company that has been in business since 1932. It is a unique example of a mission-driven company that has stuck to its values through decades of fluctuating market conditions, only to emerge as a frontrunner in high-tech communication for businesses of all sizes.

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Customer Service | Human Resources/HR Solutions | How Answering Services Work | Healthcare | Real Estate & Property Management | Entrepreneurs/Small Businesses | Attorneys | Trade Services | Virtual Receptionists 101 | IT | Shopping for an Answering Service

By: Jennifer McGlothlin
June 2nd, 2022

We’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. Learning about ways to streamline your account can dramatically reduce your answering service costs. All without affecting the service level to your customers.