Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Blog Feature

Customer Service | Human Resources/HR Solutions | How Answering Services Work | Healthcare | Real Estate & Property Management | Entrepreneurs/Small Businesses | Attorneys | Trade Services | Virtual Receptionists 101 | IT | Shopping for an Answering Service

By: Jennifer McGlothlin
June 2nd, 2022

We’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. Learning about ways to streamline your account can dramatically reduce your answering service costs. All without affecting the service level to your customers.

Blog Feature

Human Resources/HR Solutions

By: Aaron Boatin
February 8th, 2021

Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day.

Why Use an Answering Service

Is an answering service right for your organization?

Get our free infographic, illustrating how partnering with an answering service can grow your business, by subscribing to our blog.

Blog Feature

Human Resources/HR Solutions

By: Aaron Boatin
February 3rd, 2021

When you need to relay important information to employees, oftentimes it can be a huge challenge to do so fast and effectively. Many companies do this by making phone calls which get sent to voicemail. While others send emails that go unread.

Blog Feature

Human Resources/HR Solutions

By: Aaron Boatin
February 3rd, 2021

Business management advice blogs and forums are abound with questions about how and why employees abuse their benefits and what can be done about it.

Blog Feature

Human Resources/HR Solutions

By: Ryan Ambs
January 25th, 2021

“But I DID call! It’s your fault, not mine, that you didn’t get the message.” Maybe they did call, maybe they didn’t, but either way you, as a manager, have a problem on your hands.

Blog Feature

Human Resources/HR Solutions

By: Aaron Boatin
January 18th, 2021

It's simply a fact of life. From time to time, employees are going to call in sick or have to miss work for another reason. And every time one of them does, it can wreak havoc on you as an HR manager.