Answering Service Blog
Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.
Customer Service | Human Resources/HR Solutions | How Answering Services Work | Shopping for an Answering Service
By:
Ryan Ambs
February 26th, 2024
This blog was originally published on 5/10/22 and has been updated for relevance. If you have an answering service, there’s probably been a point when you’ve wished your bill was cheaper.
Customer Service | Human Resources/HR Solutions | How Answering Services Work | Healthcare | Real Estate & Property Management | Entrepreneurs/Small Businesses | Attorneys | Trade Services | Virtual Receptionists 101 | IT | Shopping for an Answering Service
By:
Jennifer McGlothlin
June 2nd, 2022
We’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. Learning about ways to streamline your account can dramatically reduce your answering service costs. All without affecting the service level to your customers.
Get our free infographic, illustrating how partnering with an answering service can grow your business, by subscribing to our blog.
By:
Aaron Boatin
February 8th, 2021
Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day.
By:
Aaron Boatin
February 3rd, 2021
When you need to relay important information to employees, oftentimes it can be a huge challenge to do so fast and effectively. Many companies do this by making phone calls which get sent to voicemail. While others send emails that go unread.
By:
Aaron Boatin
February 3rd, 2021
Business management advice blogs and forums are abound with questions about how and why employees abuse their benefits and what can be done about it.
By:
Ryan Ambs
January 25th, 2021
“But I DID call! It’s your fault, not mine, that you didn’t get the message.” Maybe they did call, maybe they didn’t, but either way you, as a manager, have a problem on your hands.
By:
Aaron Boatin
January 18th, 2021
It's simply a fact of life. From time to time, employees are going to call in sick or have to miss work for another reason. And every time one of them does, it can wreak havoc on you as an HR manager.
Human Resources/HR Solutions | How Answering Services Work
By:
Jennifer McGlothlin
January 14th, 2021
When you’re a busy HR Manager at a mid-size to large company, staying on top of employee absences can be a burden.
By:
Peter DeHaan
July 2nd, 2020
Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about absent employees or those who arrive late. But we do. Attendance issues are something every company faces. And the larger the company the bigger the problem.
Human Resources/HR Solutions | How Answering Services Work
By:
Peter DeHaan
September 10th, 2018
While few people are happy with the current state of healthcare in the United States, one ray of sunshine comes from the growing role medical answering services and healthcare call centers play in providing professional, personal care and attention to patients and their caregivers.
By:
Jennifer McGlothlin
April 19th, 2017
Calling in sick should never be hard. When you’re not feeling your best, all you want to do is go back to sleep and focus on healing, not wrack your brain trying to remember what manager is going to be in charge and the best way to reach them and alert them you won’t be making it in.