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Answering Service Blog

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

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Human Resources/HR Solutions | How Answering Services Work

Can Your Medical Answering Service Provide These Services?

By: Peter DeHaan
September 10th, 2018

While few people are happy with the current state of healthcare in the United States, one ray of sunshine comes from the growing role medical answering services and healthcare call centers play in providing professional, personal care and attention to patients and their caregivers.

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Human Resources/HR Solutions

Employee Call Off System: HR’s Missing Link

By: Peter DeHaan
January 23rd, 2018

Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about absent employees or those who arrive late. But we do. Attendance issues are something every company faces. And the larger the company the bigger the problem.

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Human Resources/HR Solutions

6 Features of Quality Employee Call Off Lines

By: Jennifer McGlothlin
April 19th, 2017

Calling in sick should never be hard. When you’re not feeling your best, all you want to do is go back to sleep and focus on healing, not wrack your brain trying to remember what manager is going to be in charge and the best way to reach them and alert them you won’t be making it in.

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Human Resources/HR Solutions

6 Call-Off Problems Fixed by Absence Reporting Service

By: Ryan Ambs
April 13th, 2017

“But I DID call! It’s your fault, not mine, that you didn’t get the message.” Maybe they did call, maybe they didn’t, but either way you, as a manager, have a problem on your hands.

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Human Resources/HR Solutions

6 Reasons Why Employee Call Off Services Can Improve Attendance

By: Aaron Boatin
March 27th, 2017

Business management advice blogs and forums are abound with questions about how and why employees abuse their benefits and what can be done about it.

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Human Resources/HR Solutions

6 Benefits of an Employee Call Off Service

By: Aaron Boatin
January 17th, 2017

Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day.

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