<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=307599589580755&amp;ev=PageView&amp;noscript=1">
Menu

Answering Service Blog

Read Ambs' blog for tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Blog Feature

Human Resources/HR Solutions

Employee Call Off System: HR’s Missing Link

By: Peter DeHaan
January 23rd, 2018

Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about absent employees or those who arrive late. But we do. Attendance issues are something every company faces. And the larger the company the bigger the problem.

Read More

Share

Blog Feature

Virtual Receptionists 101

Live Virtual Answering Service Can be a Lifesaver This Winter

By: Aaron Boatin
January 16th, 2018

Of any season throughout the year, winter is almost always the most unpredictable. And the chaos that these months can affect more than your life – they can also affect your business.

Read More

Share

Why Use an Answering Service

Is an answering service right for your organization?

Get our free infographic, illustrating how partnering with an answering service can grow your business, by subscribing to our blog.

Blog Feature

How Answering Services Work

Answering Services vs Virtual Receptionists - What to Know

By: Aaron Boatin
January 2nd, 2018

Though they have their own, unique terms, answering services and virtual receptionists aren’t wildly different on a fundamental level. They may have been entirely separate in the past, but growing companies have started to provide a wide range of services that blur the line between them.

Read More

Share

Blog Feature

Healthcare

Medical Answering Services: The Biggest Problems to Avoid

By: Aaron Boatin
December 19th, 2017

Looking for a medical answering service can be a bit distressful, especially if you run a medical practice. You want a partner that can provide the same level of quality that your own team does, especially as your patient experience bears more importance than ever – Health insurance companies will downgrade practices and health systems with poor patient feedback.

Read More

Share

Blog Feature

How Answering Services Work

How Much Does An Answering Service Cost?

By: Aaron Boatin
December 5th, 2017

When purchasing a new service or product, one of the first considerations that comes to mind is price. With price comes value, and everyone wants to maximize their value. While Amazon has spoiled us with the ability to find the cost of almost anything, the cost of business services such as answering phones are harder to grasp.

Read More

Share

Blog Feature

Virtual Receptionists 101

When Should You Use a Virtual Receptionist?

By: Aaron Boatin
November 3rd, 2017

A virtual receptionist is a real person who answers your phone but who isn’t stationed in your facility. They are, in essence, virtually present. But even though you can’t see them sitting there at your front desk, they’re always available to take your calls whenever you need them to.

Read More

Share