Instant access to scripts, information, service levels, and call reports.
Real-time Access to Your Reports and Information
Real-Time Reporting allows you instant access to insights into service levels and call volume patterns for your organization. You can also review the information that our answering service is using to handle your calls.
Service Level Reports
View statistical data on all of your calls. Service levels, day summaries, and more.
Access to Instructions and Scripts
View information, scripts, and instructions that we are using to handle your calls.
Stop Urgent Call Escalation
Export instructions and scripts, summary data, and raw data reports via html or csv.