Andrew Charles

If you’ve found having to stay up late to answer work calls tiring, you're not alone. You've also likely heard of the solution: an after hours answering service.

Setting up call forwarding for the first time may appear intimidating, but fear not! Once you understand how it works, you'll find it surprisingly simple. So... how exactly does it work?

Ever make a call to a business because you have a pressing need? Then finally, you reach a live agent, but you can’t understand a word of what they’re saying? Is it frustrating? That’s the experience your customers may have when you hire a call center that outsources its services overseas.

Your medical practice has finally decided on the need for a medical answering service. Maybe you’ve never had one before, or maybe you just simply don’t know what’s required.

If you’re in healthcare, you already know how important using a medical answering service is. But, when choosing one, what exactly should you be looking for?

In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference. “But there’s so many medical answering services! Which do I pick?”

If you’re in charge of your company’s staffing needs and you say, “Okay, there’s got to be a better way to keep track of all our employees' call outs”, you’re in the right place.

Today’s medical practices are swamped with more calls than ever. Practice managers handle these callers, along with patients and doctors, while trying to ensure patients maintain their satisfaction and safety. This can get overwhelming.