Call Center Services, Virtual Call Centers

Ambs Call Center

At Ambs Call Center, we work diligently around the clock 24/7/365 to help our clients succeed. Our virtual call center services include telephone answering service, customer service and appointment scheduling. Our healthcare division focuses on providing best in class service to healthcare organizations, physicians, as well as home care and hospice agencies.

With our specialized call center software, Ambs Call Center is able to provide you with a powerful tool for customer relationship management that you can integrate into your business. This level of integration offers you real time data to increase efficiencies and reduce your costs.

Whether your needs range from 1 to 100,000 calls per day, Ambs Call Center welcomes you to our call center and answering service! We would be honored to be a part of your success story.

Blog

As a professional marketing firm and living in the age of Internet marketing and the web world being open 24 hours a day, we routinely are asked, “How can I make a better impression with our prospects and clients? How can I increase return-on-investment? How do I increase qualified leads and sales?” All of those [...]

Jim Barry on April 3, 2012

I was meeting with a new customer the other day and I asked them to share with me the reasons that they chose our service and why they decided to leave their previous provider.

Mike Maddox on March 23, 2012

Keeping service level targets is important whether you take calls for your own business, or if your business is taking calls for other businesses. With the right scheduling, you will improve your service and your customer experience.

Emma Skygeberg on March 16, 2012

Networking is a word business people throw around all the time, but I often wonder how many people really understand how to successfully network.

Mindy Bradish-Orta on February 27, 2012