About Ambs Call Center
At Ambs Call Center, we work diligently around the clock 24/7/365 to help our clients succeed. Currently we process around 30,000 calls per day. Our web-enabled call center agents take important messages, assist in answering customer concerns, take orders, and answer questions about their clients’ products or services. This means that our clients’ customers can receive assistance, access information and, most importantly, make purchases at their own convenience.
Our call center agents are highly trained professionals using sophisticated call center equipment to provide a variety of services and numerous methods of relaying a customer’s data. Our customers range from entrepreneurs, physicians, health systems and Fortune 500 companies throughout North America.
With our specialized call center software, Ambs Call Center is able to provide you with a powerful tool for customer relationship management that can integrate into your existing solutions. This level of integration offers you real time data integration to increase efficiencies and reduce your costs.
Ambs Call Center focuses on providing highly customized solutions to all of our clients. We are a medium sized call center which means that we are large enough to deploy the latest in telecommunications technologies to our clients, as well as handle excessive call volumes. However, it also means that we are small enough to know our clients on a first name basis. We have numerous success stories where our personal relationships with clients made an extremely positive difference in their own company’s growth and profit.
We do not discriminate against clients based on their call volume needs. Whether your needs range from 1 to 100,000 calls per day, Ambs Call Center welcomes you to our call center! We would be honored to be a partner in your success story.
Our company is committed to providing the highest quality communication services to its clients at a reasonable cost, while earning a fair profit. We are also committed to providing a pleasant and enjoyable working environment for all of our employees. We will treat our employees with fairness and respect, helping them to meet company and personal objectives. We will uphold the Association of Teleservices Services International’s code of ethics with responsibilities to provide efficient, courteous, impartial and confidential services and to maintain a high standard of operation.