Patient Focused Home Care Answering Service
Ambs Call Center’s experience in providing home care answering service encompasses all services of home health care, including skilled nursing, infusion, DME, physical therapy and personal care assistance.
Tools to Help Your Agency Grow
- Real time access to your patient calls on-line! Track your patient calls in real time, measure response time and clear calls with our myAmbs client web portal. This information and additional reports can also be sent via email or fax.
- Receive all the details on your mobile phone without having to check in with our HIPAA compliant text messaging.
- Web On-Call give you the power to update on-call status in real-time from your computer or phone.
- Improve response time to patients with our specialized call handling. Our software instantaneously relays information to your on-call staff via each individual’s contact preferences. This ensures that information is delivered to the right person in the most timely and convenient manner possible.
- Reduce your costs with our multi-office discounts. Our special cost allocation allows multiple agencies to receive a single invoice. The result is economies of scale with huge cost savings!
We would love to engage in a conversation with you about how our Home Care answering service and nurse call center services could be a great fit for your agency and improve patient care and satisfaction. We know that your patients and staff will appreciate our professional and compassionate voices on the other end of the line.