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T-Mobile call forwarding answering service

T-Mobile Call Forwarding Instructions

Instructions on how to call forward T-Mobile phones to the answering service.

T-Mobile Call Forwarding Instructions

T-Mobile call forwarding allows you to forward your calls to another phone number. This includes call forwarding to the answering service, mobile phone or a landline.

You can set it up to forward all your calls immediately. Or, you can set it up to forward if you don't answer the call, if your phone is turned off, or if you're out of signal range.

Be aware of the following when using call forwarding:

  • You can't forward calls to international numbers.
  • You can only forward calls to 10- or 11-digit numbers.
  • Forwarding while roaming depends on the host country's network capabilities.

T-Mobile iPhone Call Forwarding

To turn on call forwarding:

  1. Go to Settings
  2. Go to Phone
  3. Tap on Call Forwarding then toggle call forwarding on.
  4. Enter the Forward To phone number for your account at the answering service. (On models with Dual SIM, choose a line)
  5. The Call Forwarding icon appears in the status bar when call forwarding is on.

To turn off call forwarding:

  1. Go to Settings
  2. Go to Phone
  3. Tap on Call Forwarding then toggle call forwarding to off. 

 

T-Mobile Android Call Forwarding

To turn on call forwarding:

  1. Launch the phone app.
  2. Tap on the three dots on the top right of the page.
  3. Select Settings.
  4. Scroll down to Supplementary Services.
  5. Tap on Call forwarding
  6. Select one of the Forward Calling options.
  7. Select Always forwarded
  8. Enter in the call forwarding number that you would like the calls to be forwarded to.
  9. Once complete tap on the Enable button.

To turn off call forwarding:

  1. Launch the phone app.
  2. Tap on the three dots on the top right of the page.
  3. Select Settings.
  4. Scroll down to Supplementary Services.
  5. Tap on Call forwarding
  6. Select Always forwarded and turn off.