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AT&T Wireless call forwarding answering service

AT&T Wireless Call Forwarding Instructions

Instructions on how to call forward AT&T Wireless phones to the answering service.

AT&T Wireless Call Forwarding Instructions

AT&T Wireless call forwarding allows you to forward your calls to another phone number. This includes call forwarding to the answering service, mobile phone or a landline.

AT&T iPhone Call Forwarding

To turn on call forwarding:

  1. Go to Settings
  2. Go to Phone
  3. Tap on Call Forwarding then toggle call forwarding on.
  4. Enter the Forward To phone number for your account at the answering service. (On models with Dual SIM, choose a line)
  5. The Call Forwarding icon appears in the status bar when call forwarding is on.

To turn off call forwarding:

  1. Go to Settings
  2. Go to Phone
  3. Tap on Call Forwarding then toggle call forwarding to off. 

AT&T Android Call Forwarding

To turn on call forwarding:

  1. Launch the phone app.
  2. Tap on the three dots on the top right of the page.
  3. Select Settings.
  4. Scroll down to Supplementary Services.
  5. Tap on Call forwarding
  6. Select one of the Forward Calling options.
  7. Select Always forwarded
  8. Enter in the call forwarding number that you would like the calls to be forwarded to.
  9. Once complete tap on the Enable button.

To turn off call forwarding:

  1. Launch the phone app.
  2. Tap on the three dots on the top right of the page.
  3. Select Settings.
  4. Scroll down to Supplementary Services.
  5. Tap on Call forwarding
  6. Select Always forwarded and turn off.

Note: You must be in range of the cellular network when you set your phone to forward calls, or calls won’t be forwarded.