For decades doctors have relied on medical answering services to provide after-hours phone support to their patients. And with the rapid changes in the healthcare industry, this is more important now than ever before.
With advances in technology and inexpensive telephone communications, it no longer matters where an answering service is located. Right? It’s true that answering service location ceases to be the key consideration it once was. However, location still plays a factor. To be more correct locations play a factor. This is because today’s best answering services operate out of many locations. Why does it matter for an answering service to have more than one location? In a perfect world, it doesn’t. However, problems can arise from any number of factors. Having a multilocation answering service provides a way to address these issues, whatever they may be.
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Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about absent employees or those who arrive late. But we do. Attendance issues are something every company faces. And the larger the company the bigger the problem.
Hurricane season is officially upon us. Whether or not your business is in an area prone to hurricanes, it’s wise to be prepared for the unexpected. Though the threats vary by location, no business is immune to some sort of hazard.
Many years ago, to save money, companies began to automate their incoming telephone calls. Though this reduced expenses, it also upset customers. In response to the backlash of frustrated callers, companies are now switching back to having real people talk to their customers.
Property management companies provide a vital service to harried property owners who aren’t up to the challenge of personally providing around-the-clock availability to their tenants. Professional property management companies also provide a welcomed service to tenants who desire a professional response to their housing needs, questions, and emergencies—whenever they happen to call.