Verizon Wireless call forwarding answering service

Verizon Wireless Call Forwarding Instructions

Instructions on how to call forward Verizon Wireless phones to the answering service.

Verizon Wireless Call Forwarding Instructions

Verizon Wireless call forwarding allows you to forward your calls to another phone number. This includes call forwarding to the answering service, mobile phone or a landline.

You can turn on Verizon Wireless Call Forwarding from your mobile phone:

  • Immediate Call Forwarding (mobile phone won't ring) - Call *72 + the 10-digit number that you want to forward your calls to (e.g., *72-908-123-4567).
  • Conditional Call Forwarding (mobile phone will ring first and forward call when there's no answer) - Call *71 + the 10-digit number that you want to forward your calls to (e.g., *71-908-123-4567).

You can also turn on Call Forwarding by visiting My Verizon from your computer and through the My Verizon app.

Visit the following for step-by-step instructions to turn on Call Forwarding from the:

You can also watch Verizon's How to Set Up Verizon Wireless Call Forwarding video.

Note: Prepaid accounts can only manage Call Forwarding by phone, not through My Verizon.