<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=307599589580755&amp;ev=PageView&amp;noscript=1">
Menu

Answering Service Blog

Answering Service Blog

Tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Aaron Boatin

Aaron Boatin is President of Ambs Call Center, a virtual receptionist and telephone answering service provider. His passion is helping clients' businesses succeed. Melding high tech with high touch to provide the best customer service experience for clients is his core focus.

Blog Feature

How Answering Services Work

5 Things to Consider When Comparing Professional Answering Services

By: Aaron Boatin
August 29th, 2018

An answering service is a professional services provider that can make a difference in how your organization communicates with your stakeholders. If you view an answering service as a commodity solution, you misunderstand their true value, and you’ll likely end up selecting the wrong provider for the wrong reasons.

Read More

Share

Blog Feature

Entrepreneurs/Small Businesses

The Definition of an Answering Service in Less Than 100 Words!

By: Aaron Boatin
August 24th, 2018

An answering service is an off-site telecommunication service which many businesses invest in to manage their internal and external business communications when they are unable to answer the calls.

Read More

Share

Why Use an Answering Service

Is an answering service right for your organization?

Get our free infographic, illustrating how partnering with an answering service can grow your business, by subscribing to our blog.

Blog Feature

Customer Service

Answering Service, Virtual Assistant or Call Center? Which is Best?

By: Aaron Boatin
June 12th, 2018

Can you crown answering services over virtual assistants? Call centers over answering services? In reality, no service better than other. The answer depends on your specific business needs, and how each service offering aligns with the areas, you need help in. If you’re not sure which type of support your business needs, read below to learn the similarities and differences between answering services, virtual receptionists, call centers. By the end, you’ll have a better understanding of how to choose the right service for your business.

Read More

Share

Blog Feature

How Answering Services Work

What is an Answering Service?

By: Aaron Boatin
April 6th, 2018

Have you ever had conversations with prospects and realized they didn’t have a true understanding of what your business can do for them and how you’d do it? Some prospects may not know the best ways to shop for services in your industry. Answering services aren’t rocket science, but they too are more complex than they first appear.

Read More

Share

Blog Feature

How Answering Services Work

5 Reasons to Hire a Local Answering Service

By: Aaron Boatin
March 13th, 2018

Companies have varying levels of answering service needs, often extending beyond the sheer need to have a professional answer customer calls. Add in the competition in today’s marketplace for answering services, virtual receptionists, and call centers, it’s no surprise that the range of partners that provide such services is quite large – from big, corporate juggernauts to small startups.

Read More

Share

Blog Feature

Virtual Receptionists 101

Live Virtual Answering Service Can be a Lifesaver This Winter

By: Aaron Boatin
January 16th, 2018

Of any season throughout the year, winter is almost always the most unpredictable. And the chaos that these months can affect more than your life – they can also affect your business.

Read More

Share