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Answering Service Blog

Answering Service Blog

Tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

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Virtual Receptionists 101

Live Virtual Receptionists Can be Lifesavers This Winter

By: Aaron Boatin
January 16th, 2018

Of any season throughout the year, winter is almost always the most unpredictable. And the chaos that these months can affect more than your life – they can also affect your business.

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Virtual Receptionists 101

When Should You Use a Virtual Receptionist?

By: Aaron Boatin
November 3rd, 2017

A virtual receptionist is a real person who answers your phone but who isn’t stationed in your facility. They are, in essence, virtually present. But even though you can’t see them sitting there at your front desk, they’re always available to take your calls whenever you need them to.

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Blog Feature

Virtual Receptionists 101

What is a Live Receptionist?

By: Michelle Allan
October 9th, 2017

The phrase live receptionist is a strange one, yet most people understand what it means. It’s a plea to talk to a real person on the phone and not attempt to interact with technology.

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Virtual Receptionists 101

Do You Need a Virtual Assistant for Your Phone?

By: Ryan Ambs
September 18th, 2017

The idea of a virtual assistant has been an attractive option for several years to help entrepreneurs and small businesses achieve more in less time and at a lower cost. But the increased efficiency through virtual assistants is gaining traction among medium and larger businesses as well.

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Virtual Receptionists 101

What Can a Virtual Receptionist Do For You?

By: Peter DeHaan
June 12th, 2017

Are you considering hiring a virtual receptionist? If you have a telephone, you will benefit by usine one. Speaking of benefits, here is what you can expect to gain:

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Virtual Receptionists 101

When Is Your Virtual Receptionist Available?

By: Peter DeHaan
April 21st, 2017

When you hire an employee to answer your phone, that person works about forty hours a week, minus breaks and lunch, and doesn’t work the remaining 128 hours. That’s a lot of time when your phone isn’t covered.

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