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Answering Services
Who We Serve
About
KC Metro Physicians exclusive benefits!
Protect Patient Care!
- 50% off first three months
- Then 8% discount on all plans
- No set-up fee with 12-month agreement
Ambs Call Center has supported
thousands of healthcare organizations since 1932.
Fill out the form to start focusing on patient care.
trusted by healthcare organizations of all sizes
How Our Medical Answering Services
Will Support Your Organization
Benefits for Providers
Attach notes, listen to call recordings, and track follow-ups using our portal
Customize call routing to minimize disruptions
Message doctors using HIPAA-compliant, secure texting
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Benefits for Doctors
View notes left by providers and add notes of your own to calls through our portal
Only escalate urgent medical calls after-hours
Update on-call calendar instantly using our portal
Benefits for Patients
Increased satisfaction from award-winning medical call center agents
Increased safety through fast, reliable escalation protocols
Receive expert patient care from your now-focused staff
Best Medical Answering Service Houston
Every Missed Call Hurts Patient Care
- Front desk balancing patient check-ins and calls?
- Patients waiting forever on hold?
- Wrong on-call reached, delaying patient care?
Ambs Call Center has solved this problem for
thousands of healthcare organizations since 1932.
Get your quote to start focusing on patient care.
award-winning medical answering service
Hear the Difference Now
For privacy reasons, we're using a CAM-X call.
CAM-X calls are made into our client's practices prior to our agents knowing, to evaluate the quality of our service.
Since this is a test call, it's 100% HIPAA-compliant.
This call was one of many that won us the CAM-X award of excellence.
Press play to learn how we'll represent your practice with expertise, empathy, and attention to detail.
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trusted nationwide answering service
Why Choose Us?
9 out of 10 people are frustrated with their experience when calling into a business. ¹
Without a great answering service, your prospects, customers, or vendors may get frustrated and take their business elsewhere.
So whether you need an:
- Answering service/Virtual Receptionist
- Medical answering service
- Absence management hotline
We'll greet your callers quickly, professionally, and using your call handling protocols.
¹Accenture, 2013
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professional call answering service that never misses a call
Benefits of Ambs Call Center
Our affordable answering service is packed with features you'll love.
And our amazing team of agents are sure to keep your callers happy.
24/7/365 Availability
Receive support day and night—no matter if after-hours, holidays, or otherwise
No Hidden Fees
Fully transparent pricing that never surprises—because we care about you
Custom Greetings
We'll greet your callers and handle calls exactly how you want us to
Integrations to Your Software
Caller info arrives right where you want it so you never need to manually enter data
Industry Best Practices
Get the best tips to handle calls for your industry to save time and money
Truly US-Based Service
We never outsource calls overseas, so you get true American customer service
Our phone answering services cover and satisfy every industry
“Ambs Call Center gives us the ability to provide 24/7 support. I'd highly recommend them to anyone needing that extra overnight protection.”
Jeanette Ramey
Director of Customer Service at NS Management
NS Management's Success Story
“Ambs Call Center is good at organizing the flow of calls and routing them to where they need to go in a timelier manner, preventing delays.”
Brittany Smith
Executive Assistant at Wade Company
Wade Company's Success Story
“Everybody has taken to Ambs Call Center's service very well. They like the freed-up time, obviously. And the bottom line? Well, our owners like the cost savings!”
Tom Robertson
Director of Engineering Operations at Kidder Matthews
Kidder Matthews' Success Story
“We would not have a successful practice at all if we didn’t have someone like Ambs to catch overflow and handle overnight messages, consults, doctor pages.”
“Friendly, professional service. Anytime there are changes to the on call scheduled for after hours, they are very prompt with making the updates. I've not had one bad experience with Ambs Call Center.”
“Easily the best medical answering service that we’ve ever used. Friendly people that follow directions and treat our patients and staff with kindness and respect. The doctors love using the secure messaging app too!”
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explore the industries our answering services support
24/7/365 Support for Every Business
Industries We Serve
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How Do Phone Answering Services Work?
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