Richmond, VA Answering Services
Take your business to another level with Richmond, VA answering services and call center solutions with the help of Ambs Call Center. Our teams of well-trained professionals operate around the clock, 365 days a year to handle calls, registrations, appointment scheduling, messages, orders and much, much more. This level of service and support allows your staff the freedom to focus on more important tasks and better serve your Richmond customers and beyond. Ambs Call Center services the homecare, lead generation and nearly every other industry. As a full service call center company, our versatile tools can help your business succeed.
Answering Service in Richmond
The benefits of answering services in Richmond stretch far and wide. With our constant support and 24/7 answering services, Ambs Call Center acts as your ideal employee; never sick, never absent and working around the clock for you. Best of all, we make you look good. Whether you’re a company of 1 or 1,000, we can give you a professional image through your own specific instructions on greetings, order taking, scheduling, etc. This level of customer service and interaction benefits your business exponentially; leading to more positive reviews, more return customers and more business.
Richmond Call Center
As home to 205,533 people, countless sights and businesses, Richmond can be a busy place to be. At Ambs Call Center, we’re used to the traffic. We currently process around 30,000 calls per day; fielding questions, taking orders, addressing customer concerns and much more. In fact, some of our services include:
- Lead Generation
- Dealer Locator
- Remote Receptionist
Couple these services with our specialized call center software, and we’re able to effectively build and manage relationships with your customers. By operating 24/7/365, you can be enjoying dinner or watching a Flying Squirrels game knowing that your customers are in good hands.As a comprehensive call center company in Richmond, there are a number of industries and specialties Ambs Call Center is proud to serve in. One of these is the healthcare industry. Our trained and tested professionals provide medical answering services such as nurse triage to increase patient satisfaction, reduce costs and improve the profitability of practices across Virginia. Some of our additional services include, but aren’t limited to:
- Switchboard Support
- Store Locator Service
- Physician Call Center