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Answering Services
Who We Serve
About
24/7 Employee Attendance Tracker & Absence Tracker Hotline
An employee attendance tracker records call-ins for absences, late arrivals, and early departures through a 24/7 live hotline, and keeps a running log managers can check anytime. When an employee calls off, a live, US-based Ambs agent takes down the details your way, alerts the right manager on the spot, and drops it into your workforce management software. We've run call-in lines for more than 10,000 businesses since 1932.
trusted by companies of all sizes
rampant absenteeism costs more than you think
Don't Waste Time Using Excel Sheets to Manage Absences
Documenting your employees absences is a total headache. But when fill-ins are made at the last minute or when production gets slowed down by an unplanned absence, not having a process stings more. Without a truly meaningful process, you'll get:
Supervisors Not Getting Updated on Absences
If they don't know who's working, they can't make adjustments to maintain production.
More Call-Offs, More Paperwork
If there isn't a process, more employees will call-out, and that's more paperwork for your team.
Your Team Being Pulled in Two Directions
Is it cost-efficient to ask your HR department to handle call-outs?
track your absences easier
myAmbs HR+ Portal Helps Reduce Your Absences
With myAmbs HR+, your HR managers or supervisors can access call logs in real-time and past call-outs. So, even if they're on-the-go or in their office, they can always stay atop absences with USA's #1 attendance tracking software.
Real-Time View of Call-Offs
See live call-offs as they are logged so you stay on top of absences.
HR Reports with Smart Insights
You can create custom reports showing trends, possible improvements, and point totals easily!
Send Out Portal Info Easily
You can access and export call-off reports and data to Excel or your favorite workforce management software!
easy absence management
How Our Absence Hotline Works with Our Attendance Tracking Software
Our absence management hotline uses a simple process to document your absences and works flawlessly with out attendance tracking software, the myAmbs HR+ portal. With these two in action, you can say goodbye to ever worrying about managing employee absences again!
Your Employee Calls Us
They call into our 24/7 hotline to report an absence, late arrival, or early departure.
We Document their Absence
We input the absence info you request us to document into our myAmbs HR+ portal with the call recording.
Your HR Gets the Call-Off Data
Your HR team and supervisors get notified instantly via app, web, text, email, or WFM software.
benefits of our absence management all-in-one solution
Why Use Our Absence Management Hotline?
You and your team deserve an answering service that ensures excellent communication at all times. As a family-owned business with clients staying for over 7 years on average, we provide exactly that, plus:
Bilingual Service
English and Spanish support for all your employees.
24/7 Absence Management
No matter when you or your employees call, we'll record their absence.
Easy, Accurate Reports
The myAmbs web portal is a secure hub for all your employee call-off data.
bulk sms for employee communications
Reach Employees Instantly with myAmbs Texting
The myAmbs Texting service, in conjunction with our employee call-off hotline, allows you to instantly notify your team, no matter where they are, so everyone's informed and on the same page. The use cases are endless, and it starts at only $29/mo.
Emergency Notifications
Quickly notify your workforce of urgent updates, facility closure, safety alerts, or weather-related disruptions,
Shift Updates and Overtime Requests
Notify employees about open shifts, schedule changes, or overtime opportunities with just a few clicks.
Workforce Announcements
Share company updates, new policies, or open enrollment announcements instantly.
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start tracking your employees absences
Setting Up Your Attendance Tracking System
Setting up your attendance tracking system is quick and easy. Our onboarding process takes between 3 to 5 business days. During this time, we'll have your employee absence tracking ready, so you can stop worrying about managing absences.
Request a Quote
We'll discuss how we can best help you track your employees absences 24/7.
Get You Set Up
We'll get everything set-up with your employee database and have it tested.
Manage Absences 24/7
Go Live. We'll start supporting your business and its employees with our agents and myAmbs Web Portal.
human resource learning center
Industry Best Practices for HR Professionals
Looking to enhance your HR skills or boost your business communication? Our learning center offers valuable, easy-to-understand content to improve your HR experience.
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