Charleston, WV Answering Services

Looking for a comprehensive call center or answering service in Charleston, WV? Look no further than Ambs Call Center, a full service telephone answering company. Ambs operates diligently around the clock 24/7/365 to help your business function and grow. Our teams of well trained professionals are on hand to handle customer service calls, schedule appointments, take orders, register patients and much, much more. Whether you are in the healthcare, lead generation or nearly any other industry, our services can help you succeed. This level of service helps you and your staff focus on more important tasks and enjoy Charleston to the fullest.

Answering Service in Charleston

The benefits of answering services in Charleston stretch far and wide. With our constant support and 24/7 answering services, Ambs Call Center acts as your ideal employee; never sick, never absent and working around the clock for you. Best of all, we make you look good. Whether you’re a company of 1 or 1,000, we can give you a professional image through your own specific instructions on greetings, order taking, scheduling, etc. This level of customer service and interaction benefits your business exponentially; leading to more positive reviews, more return customers and more business.

Charleston Call Center

As home to 51,177 people, countless sights and businesses, Charleston can be a busy place to be. At Ambs Call Center, we’re used to the traffic. We currently process around 30,000 calls per day; fielding questions, taking orders, addressing customer concerns and much more. In fact, some of our services include:

  • Order Taking
  • Event Registration
  • Conference Calling

Couple these services with our specialized call center software, and we’re able to effectively build and manage relationships with your customers. By operating 24/7/365, you can be enjoying dinner or watching a Tigers game knowing that your customers are in good hands.Ambs Call Center serves numerous industries and businesses of all sizes in Charleston and the rest of West Virginia. One of these industries is healthcare, where we provide medical answering services to increase efficiency and reduce costs of hospitals, practices and health systems. Some additional Charleston answering services include:

  • Business Answering Services
  • Appointment Setting Service
  • Telephone Nurse Triage

Whether you have one call a day or 100,000, ensure the person that picks up the phone is someone with your best interests in mind. Contact Ambs Call Center for more information on how we can help grow your business in Charleston.Get Information and Pricing