Rochester, NY Answering Services
Ambs Call Center is proud to offer comprehensive call center solutions and answering services in Rochester, New York. As a full service call center company, our teams of well-trained professionals handle everything from taking support calls and scheduling appointments, to taking orders, registering patients, taking messages and much more. We serve businesses in nearly every industry, including both lead generation and homecare. With our staff working diligently around the clock, 365 days a year, you and your staff can not only focus on more vital tasks at hand, but can relax and enjoy Rochester to its fullest in your downtime.
Answering Service in Rochester
The benefits of answering services in Rochester stretch far and wide. With our constant support and phone answering services, Ambs Call Center acts as your ideal employee; never sick, never absent and working around the clock for you. Best of all, we make you look good. Whether you’re a company of 1 or 1,000, we can give you a professional image through your own specific instructions on greetings, order taking, scheduling, etc. This level of customer service and interaction benefits your business exponentially; leading to more positive reviews, more return customers and more business.
Rochester Call Center
Being home to 210,855 people, a vibrant culture and plenty of businesses, Rochester can be a busy place to run a company. For Ambs Call Center, it’s just another day at the office, as we field around 30,000 call center calls a day; answering questions, taking orders and appointments, addressing customer concerns and much more. In fact, some of our wide-ranging call center solutions in Rochester include:
- Conference Calling
- Lead Generation
- Help Desk
Along with these services, we utilize call center software to bring customer service to a whole new level, building and managing relationships across your entire customer base. So whether you’re enjoying the Rochester nightlife or catching a Red Wings game, you can have the peace of mind knowing Ambs is serving your best interests and growing your business.As a comprehensive call center company in Rochester, there are a number of industries and specialties Ambs Call Center is proud to serve in. One of these is the healthcare industry. Our trained and tested professionals provide medical answering services such as nurse triage to increase patient satisfaction, reduce costs and improve the profitability of practices across Buffalo, Rochester and New York. Some of our additional services include, but aren’t limited to:
- Patient Registration
- Unified Messaging
- Voicemail Auto Attendant