Rochester, NY Answering Service

Ambs Call Center excels when it comes to answering services in Rochester, NY.

A virtual receptionist service helps Rochester businesses stay connected, ensuring calls are answered promptly during peak seasons, community events, and daily business rushes.

Local Resources We Rely On:

• City of Rochester: For municipal updates, permitting, and local services, we look to City of Rochester.
• Rochester Chamber of Commerce: To stay connected with area businesses and regional advocacy, we rely on the Rochester Chamber of Commerce.
• New York Small Business Development Center: For guidance on growth, workforce, and entrepreneur support statewide, we turn to the New York Small Business Development Center.

It typically takes 3-5 business days from our first call to getting your service live so you never miss a call again.

Answering your phones quickly is our top priority.

Never outsourced. All Rochester calls are managed in-house by U.S.-based receptionists trained to provide professional, reliable service for your customers.

We're based in Michigan, but our service supports businesses across the USA, including hundreds in Rochester. So, whether your customers are calling from Irondequoit, West Seneca, Tonawanda, Uniondale, Syracuse, Albany, Yonkers, New York City, Buffalo, Rochester, or anywhere in New York, they'll always receive seamless and professional service with our nationwide answering service.

Yes, you can change your plan at any time.

• You're looking for outbound telemarketing, telesales, outbound appointment setting, or a personal virtual assistant.
• Your needs are temporary or less than 3 months.
• Cost is the most important factor in selecting a call center or answering service.
• You want us to use your software but you receive less than 3,000 calls per month.

While we serve 99.9% of businesses, we can't fit a few businesses in with our specialized set-up process. However, if you're one of the 99.9% of businesses, that's great news! It means you're receiving an answering service that's actually set up to the needs of your business—we never provide a cookie cutter experience! So, request a quote from us today!