Buffalo, NY Answering Services

Looking for a comprehensive call center or answering service in Buffalo, NY? Look no further than Ambs Call Center, a full service call center company. Ambs operates diligently around the clock 24/7/365 to help your business function and grow. Our teams of well trained professionals are on hand to handle customer service calls, schedule appointments, take orders, register patients and much, much more. Whether you are in the property management, propane or nearly any other industry, our services can help you succeed. This level of service helps you and your staff focus on more important tasks and enjoy Buffalo to the fullest.

Answering Service in Buffalo

What if you had an employee operating your service desk who never got sick, never missed work, always presented a helpful, friendly voice and worked around the clock every day? With Ambs Call Center, you have just that. We provide 24/7 answering services in Buffalo that go to work for you, night or day, always making your business look it’s best. It doesn’t matter if you run a single employee shop or large corporation, we give you a professional image and helpful support. This leads to better reviews, more satisfied customers, and a strong reputation around Buffalo and New York, as well as anywhere else you do business.

Buffalo Call Center

As home to the Buffalo Zoo, countless sights and businesses, Buffalo can be a busy place to be. At Ambs Call Center, we’re used to the traffic. We currently process around 30,000 calls per day; fielding questions, taking orders, addressing customer concerns and much more. In fact, some of our services include:

  • Lead Generation
  • Dealer Locator
  • Absence Management

Couple these services with our specialized call center software, and we’re able to effectively build and manage relationships with your customers. By operating 24/7/365, you can be enjoying dinner or watching a Bills game knowing that your customers are in good hands.No full service call center company in Buffalo would be complete without a wide range of solutions for a wide range of industries. One area we are especially proud to work in is healthcare, providing medical answering services such as nurse triage and appointment follow up to patients across New York. Some of our other comprehensive services include:

  • Store Locator Service
  • Switchboard Support
  • Voicemail Auto Attendant

With our versatile 24/7 answering services, no company is too large or too small. It doesn’t matter if you receive one call a day or 100,000, we can help your Buffalo business grow across New York and the country. Contact us today to learn more about our Buffalo answering services and call center solutions.Get Information and Pricing