We’re not just in the business of answering phones—we’re here to help your business in Baton Rouge grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Baton Rouge—and the greater state of Louisiana.
Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.
Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.
Message taking, lead capture, and overflow support
Phone answering service infoProfessional call handling, without the cost of in-house staff
Virtual receptionist infoHIPAA-compliant support for clinics, hospitals, and private practices
Medical answering service infoA reliable solution for employee call-outs
Absence management hotline infoTailored inbound call center support with CRM integrations
Call center service infoSince we started answering on behalf of Louisiana businesses in 1932.
All your calls will be answered exclusively by our team in the USA. No compromises.
Proudly family-owned and operated—get customer service that's been tried and tested.
Being home to over 215,000 people, a vibrant culture and countless businesses, Baton Rouge can be a busy place to run a company. For Ambs Call Center, it’s just another day at the office, as we field around 30,000 call center calls a day; answering questions and appointments, addressing customer concerns and much more.
We combine our near-100 years' worth of industry expertise with our forward-thinking approach to adopting new call center technology to help Baton Rouge businesses like yours strengthen relationships with customers while improving efficiency. So, whether you're cheering on the LSU Tigers at Tiger Stadium or exploring the historic Louisiana State Capitol Building, you'll have peace of mind knowing your customers are being cared for by a trusted partner.
We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Baton Rouge, Louisiana.
From our decades in serving every kind of business in Baton Rouge, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!
Yes! We work with thousands of businesses across various industries in the US! We're ready to handle the complex nature of your calls—we customize your message greeting, follow your escalation protocols, and more! We also implement the best practices in call handling that other successful businesses in your industry use!
An answering service is a company that handles a business' entire call handling process. They do things like gather lead information, escalate calls to staff, and set appointments on behalf of the business.
Read more about what an answering service is here.
A great answering service is really more than just a person picking up the phone. They ensure every call is handled in the most professional, friendly, and efficient way. Because a great answering service understands that a positive first impression is essential to growing a business.
Our research shows the average cost of a phone answering service is between $200-$400. Ambs Call Center's answering service pricing starts at $175/mo for its 100-minute plan. You can check out every tier in our pricing plan here.
Or read our blog on how much answering services cost that includes our industry-wide survey here.
All you have to do is provide us with your answering instructions, like your preferred greeting or message-taking protocol, and we’ll handle the rest.
At Ambs Call Center, we’re passionate about serving the industries that drive your hometown's economy:
Ambs Call Center excels when it comes to answering services in Baton Rouge, LA. Baton Rouge is a thriving hub for petrochemical, education, government, and healthcare companies. These industries thrive on efficiency and top-tier customer service. At Ambs Call Center, we’re proud to offer answering services tailored to meet the unique needs of any Baton Rouge businesses.
Local Resources We Rely On:
It typically takes 3-5 business days from our first call to getting your service live so you never miss a call again.
We're not one of the answering services that offer instant set-ups, and that's for a reason. We've refined our set-up process over the near-100 years that we've been doing this so that we can better understand your needs to better serve your business.
Getting started with us is easy and only takes five steps! You can learn more about our set-up by requesting a quote!
Answering your phones quickly is our top priority.
We answer 80% of calls within 3 rings or less. For the small number of calls that go on hold, we aim to keep the wait time under 60 seconds.
Most of the time, we answer even faster. But the 80% in 3 rings standard is considered the gold standard for the industry. It’s also the benchmark used by third-party evaluators like ATSI and CAM-X to grade the best answering services in the country — and that's why we use it too!
Never—and we take this seriously. 100% of all our agents are located in the United States and every single one of your calls will be handled within the United States. Many answering services outsource their calls for cost-saving reasons, but it's worth noting that these cost-savings do not reach you. With us, your callers will receive support from agents in the United States who have been trained extensively just to handle your business.
We’re based in Michigan, but our service supports businesses across the U.S.—including hundreds in Baton Rouge. So, whether your customers are calling from Zachary, New Orleans, Shreveport, Denham Springs, Gonzales, Central, Port Allen, Baker, or anywhere in Louisiana, or across the country, they’ll always receive seamless and professional service.
Yes, you can change your plan at any time.
In fact, we will monitor your usage for the first few months to make sure you aren't spending more than you need to. That level of customer service can only be acquired from a family-owned answering service!
While we serve 99.9% of businesses, we can't fit a few businesses in with our specialized set-up process. However, if you're one of the 99.9% of businesses, that's great news! It means you're receiving an answering service that's actually set up to the needs of your business—we never provide a cookie cutter experience! So, request a quote from us today!
Local Answering Service for Zachary
Area Code: 225
Zip Code: 70791, 70777
County: East Baton Rouge Parish
City Alias: Zachary
Local Answering Service for Baton Rouge
Area Code: 225
Zip Codes: 70808, 70815, 70806, 70802, 70805, 70816, 70807, 70820, 70814, 70809, 70810, 70811, 70812, 70819, 70801, 70817, 70818, 70825, 70827, 70836, 70803, 70813, 70822, 70823, 70833, 70883, 70891, 70804, 70821, 70826, 70831, 70835, 70837, 70873, 70874, 70879, 70884, 70892, 70893, 70894, 70895, 70896, 70898
County: East Baton Rouge Parish
City Alias: Red Stick City, Capital City
Local Answering Service for Denham Springs
Area Codes: 225
Zip Codes: 70726, 70706, 70785, 70727
County: Livingston Parish
City Alias: The Bedroom of Baton Rouge
Joe Fimbinger
Michigan Cat
There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.