AMBS Call Centers Home Call Center Healthcare Homecare

myAmbs Web Portal

The myAmbs Web Portal gives your healthcare organization secure real-time access to a host of applications. These applications allow you to view data and reports, update information such as on-call schedules and even share it across multiple departments or sites.

Information and Message Retreival

Retrieve your messages or information online without having to check in with a call center agents. Your staff is also able to view multiple months’ worth of archived messages at anytime, import them into any EMR program or print them as desired. You myAmbs web portalcan also query specific information such as provider or patient name to quickly drill down to the data that you need. In addition showing the information gathered on the call, there is also full documentation of all actions taken to relay the call to the on-call provider. for the call is automatically inserted into the record. It shows all pages, texts, phones calls, emails or any other documentation about what was done with the call.

On-Call Scheduling Made Easy with Web On-Call

Tired of having to call or fax in last minute on-call changes? That’s a thing of the past with our free Web On-Call. You can easily create and make changes to your on-call schedule securely from our website. The changes are made immediately for our call center agents so we always have the correct provider on-call.  You can even email or print out calendars for your staff directly from Web On-Call.

Update Contact Information and Databases

Contact information and databases, such as a patient look-up database, can be updated from the myAmbs Web Portal. These changes immediately are available for our medical call center agents to utilize.

Appointment Schedules

Booking in a paper baaed calendar or spreadsheet can be a hassle, not to mention a time consuming process. Using Ambs Call Center’s Web Appointment Scheduler allows you to easily and cost effectively harness the power of a hosted on-line scheduling solution.

Optimized for Tablets and Smart Phones

In our latest release, we expanded support for tablets and smart phones to ensure real-time access to your data when you’re on the go.