We'll use our proven process for call handling based on nearly a century of proven expertise.
Your callers will receive customer service excellence that's won dozens of awards
Your team can forget manually entering data from us when we integrate directly to your software
"What makes you different?" is a question we get asked a lot—and for good reason. Above are the three biggest reasons.
But most importantly: we put you first. Your business is our top priority. From our implementation coordinators to our answering service agents, you and your callers will receive prompt, friendly, and professional care—24/7.
Fill out the form now to ensure your business never misses a call again.
We'll reach out with relevant information about how our AI/Hybrid solutions can help your business.
An AI receptionist uses artificial intelligence to handle incoming calls into a business, often being indistinguishable from a human! They use natural language processing (NLP) and machine learning to do this.
It listens, understands, and responds to callers using natural-sounding voice AI. These tools can answer FAQs, route calls, schedule appointments, and more, 24/7.
An AI-Only Receptionist uses a cloud-native voice assistant (trained on your industry’s call scripts) to answer 100% of your inbound calls. Your callers will hear a natural conversational voice while the AI captures key details (name, reason for calling, callback info), and that data flows directly into your CRM or via text/email/phone/other message delivery option.
There’s no human in the first pass, which keeps your monthly fee at $19/mo plus $0.79 per minute.
Yes! Ambs Call Center's AI receptionists are available to speak in over 60 languages!
Our Hybrid Plan (starting at $194/mo) routes every call first to either our AI assistant or human agent, depending on which you want to handle the call first.
Yes! And whether or not you want a human to start the call interaction or the AI, you'll be charged the same.
If the AI picks up the call and detects complex intents (e.g. “urgent,” “billing dispute”, but it can be whatever you set) or hits a confidence threshold below XX%, it instantly hands off the call to one of our live U.-based agents. That human can then take the call, update your system, or simply confirm the AI’s notes—so you get both speed and accuracy.
If the human picks up the call, they'll follow the call script you set (don't worry, we'll help you create one based on your industry's best practices if you haven't set one before) and hand the call off to the AI receptionist for the tasks you want more efficient handling.
Our research shows the average cost of an AI receptionist is $19/mo. Ambs Call Center's AI receptionist pricing starts at $19/mo.
Ambs Call Center offers the best AI virtual receptionist for appointment scheduling in 2025.
Yes. Your AI receptionist is trained to handle complex customer inquiries effectively if you inform us beforehand of the information necessary to field complex customer inquiries. Ambs Call Center's AI receptionists pull humans into the mix if they reach a low confidence threshold.
AI receptionists handle complex customer inquiries by responding using information populated in your business' knowledge base. This is the "hub" of information regarding your business. Ambs Call Center will help you build this knowledge base for your AI receptionist service! Our AI receptionist service is ready to be used for simple of complex inquiries right out-of-the-box!
Most likely yes. If the apps you use are found in our integrations page or is available for integration with Zapier, then yes! We connect via Zapier or direct API (no extra fee) to 7,000+ apps. When a caller leaves info—lead, support ticket, appointment request—that record is automatically created or updated in your system (Salesforce, HubSpot, Zendesk, etc.) in real time. You’ll never need manual data entry again.
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