Patient Follow-up

 

Post-Discharge Calls

Are patient readmissions killing your reimbursements? Our post-discharge calls can help you with patient compliance and identify complications before they become serious or life threatening.

Our advisors follow-up with patients to ensure they’re not having abnormal side effects for their condition. If something requires further attention, they are immediately transferred to one of your clinical staff.

Patient Follow-Up Calls

Promoting Hospital Programs

Event Follow-Up Calls

 

Customer Satisfaction Calls

Carefully scripted, customized calls are designed to get a quick read on the effectiveness of customer service delivered within a specific service or department. Customer satisfaction calls allow for immediate mid-course adjustments or enhancing processes and procedures, and they can help you confirm or reevaluate your customer service efforts. 

 

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