Madison, WI Answering Services
For call center and answering services in Madison, WI, there is no substitute for the versatile solutions from Ambs Call Center. As a full service call center company, we are proud to serve businesses across Wisconsin and the rest of the United States with 24/7/365 service and support. From making appointments to taking orders and messages, our teams of well-trained professionals can alleviate a large portion of your staff’s daily tasks, freeing you and your employees up to focus on more important things and enjoy Madison to the fullest during your down time. Whether you operate in the healthcare, propane or any other industry, our comprehensive tools can help you achieve a new level of efficiency.
Answering Service in Madison
Ambs Call Center excels when it comes to answering services in Madison. The benefits of an answering service stretch far beyond operations management, however. In fact, we prefer you to think of us as the ideal employee. Not only are we never sick, but we work around the clock, all year long. Additionally, we make you look good. Simply provide answering instructions such as a greeting and we’ll provide the type of customer support and 24/7 answering services your business can be proud of. So whether your customers are in Madison, the other side of Wisconsin or anywhere else in the country, they’re always just a call away from quality customer service.
Madison Call Center
As home to the University of Wisconsin-Madison, countless sights and businesses, Madison can be a busy place to be. At Ambs Call Center, we’re used to the traffic. We currently process around 30,000 calls per day; fielding questions, taking orders, addressing customer concerns and much more. In fact, some of our services include:
- Customer Service
- Event Registration
- Remote Receptionist
Couple these services with our specialized call center software, and we’re able to effectively build and manage relationships with your customers. By operating 24/7/365, you can be enjoying dinner or watching a Badgers game knowing that your customers are in good hands.As a comprehensive call center company in Madison, there are a number of industries and specialties Ambs Call Center is proud to serve in. One of these is the healthcare industry. Our trained and tested professionals provide medical answering services such as nurse triage to increase patient satisfaction, reduce costs and improve the profitability of practices across Wisconsin. Some of our additional services include, but aren’t limited to:
- Appointment Reminder Services
- Store Locator Service
- Voicemail Auto Attendant