Skip to main content

Madison, WI Answering Service

Madison Answering Service

Ambs Call Center's Answering Service in Madison, WI

We’re not just in the business of answering phones—we’re here to help your business in Madison grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Madison—and the greater state of Wisconsin.

Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.

Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.

Checkmark

Phone Answering Service

Message taking, lead capture, and overflow support

Phone answering service
Checkmark

Virtual Receptionist Service

Professional call handling, without the cost of in-house staff

Virtual receptionist
Checkmark

Medical Answering Service

HIPAA-compliant support for clinics, hospitals, and private practices

Medical answering service
Checkmark

Absence Management Hotline

A reliable solution for employee call-outs

Absence management hotline
Checkmark

Call Center Services

Tailored inbound call center support with CRM integrations

Call center service
lr-content-box-blur-right

Why Madison Businesses Need a Virtual Receptionist Service

Madison, Wisconsin, is a vibrant capital city known for its university, lakes, and thriving healthcare and tech industries. Businesses here benefit from strong, reliable customer communication.

Ambs Call Center helps Madison companies manage calls, appointments, and customer inquiries with professionalism. With nearly a century of experience, we provide dependable call handling and advanced technology to ensure every call is answered. Whether serving customers near the Capitol, on State Street, or throughout the surrounding area, our receptionists deliver reliable service that builds stronger relationships and helps businesses grow.

Madison, WI Answering Service
Why Madison businesses choose ambs call center

Why Choose Our Answering Services?

Industries in Madison That We Serve

We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Madison.

Healthcare Organizations

Home Services

Large Manufacturers

Property Management

Real Estate and Realtors

Tech, IT, and MSPs

Law Firms and Lawyers

Veterinary Clinics

Government Agencies

Educational Institutions

FAQs

Frequently Asked Questions from Businesses in Madison

From our decades in serving every kind of business in Madison, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!

Why should your Madison business get a virtual receptionist service?

How soon can I start using your answering service?

How fast can you answer my phones for me?

Do you outsource your calls? I don't want there to be a cultural/accent barrier between you and my callers.

Can I change my answering service plans at any time?

How do I know if we won't be a good fit?

what our satisfied clients in Wisconsin are saying

Visit Ambs Call Center

get started with our virtual receptionist services

Stop Missing Calls When You Use Ambs Call Center!

There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.