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Cambridge, MA Answering Service

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Ambs Call Center's Answering Service in Cambridge, MA

We’re not just in the business of answering phones—we’re here to help your business in Cambridge grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Cambridge—and the greater state of Massachusetts.

Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.

Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.

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Phone Answering Service

Message taking, lead capture, and overflow support

Phone answering service
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Virtual Receptionist Service

Professional call handling, without the cost of in-house staff

Virtual receptionist
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Medical Answering Service

HIPAA-compliant support for clinics, hospitals, and private practices

Medical answering service
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Absence Management Hotline

A reliable solution for employee call-outs

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Call Center Services

Tailored inbound call center support with CRM integrations

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Why Cambridge Businesses Need a Virtual Receptionist Service

Cambridge, Massachusetts, is a global hub for education, technology, and innovation, home to world-renowned universities like Harvard and MIT. With a thriving startup scene, research institutions, and professional services, businesses in Cambridge rely on seamless communication to connect with students, professionals, and global partners.

Our virtual receptionist service ensures Cambridge companies remain responsive, answering every call with professionalism and care. From supporting academic offices and tech firms to assisting local retailers and service providers, we help businesses strengthen their reputation with reliable customer support. Available 24/7, our receptionists provide accurate, courteous responses that reflect the excellence and innovation Cambridge is known for. By managing calls efficiently, we give businesses the freedom to focus on growth, research, and service while we handle communication needs.

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Why Cambridge businesses choose ambs call center

Why Choose Our Answering Services?

Industries in Cambridge That We Serve

We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Cambridge.

Healthcare Organizations

Home Services

Large Manufacturers

Property Management

Real Estate and Realtors

Tech, IT, and MSPs

Law Firms and Lawyers

Veterinary Clinics

Government Agencies

Educational Institutions

FAQs

Frequently Asked Questions from Businesses in Cambridge

From our decades in serving every kind of business in Cambridge, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!

Why should your Cambridge business get a virtual receptionist service?

How soon can I start using your answering service?

How fast can you answer my phones for me?

Do you outsource your calls? I don't want there to be a cultural/accent barrier between you and my callers.

Can I change my answering service plans at any time?

How do I know if we won't be a good fit?

what our satisfied clients in Massachusetts are saying

Visit Ambs Call Center

get started with our virtual receptionist services

Stop Missing Calls When You Use Ambs Call Center!

There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.