Baltimore, MD Answering Services

For call center and answering services in Baltimore, MD, there is no substitute for the versatile solutions from Ambs Call Center. As a full service telephone answering company, we are proud to serve businesses across Maryland and the rest of the United States with 24/7/365 service and support. From making appointments to taking orders and messages, our teams of well-trained professionals can alleviate a large portion of your staff’s daily tasks, freeing you and your employees up to focus on more important things and enjoy Baltimore to the fullest during your down time. Whether you operate in the property management, lead generation or any other industry, our comprehensive tools can help you achieve a new level of efficiency.

Answering Service in Baltimore

What if you had an employee operating your service desk who never got sick, never missed work, always presented a helpful, friendly voice and worked around the clock every day? With Ambs Call Center, you have just that. We provide 24/7 answering services in Baltimore that go to work for you, night or day, always making your business look it’s best. It doesn’t matter if you run a single employee shop or large corporation, we give you a professional image and helpful support. This leads to better reviews, more satisfied customers, and a strong reputation around Baltimore and Maryland, as well as anywhere else you do business.

Baltimore Call Center

With Baltimore being home to Fort McHendry, much to see and do and countless businesses, you need a call center that can handle the traffic. At Ambs Call Center, we handle around 30,000 calls a day, making us your experienced call center in Baltimore. Our trained professionals answer questions, schedule appointments, take orders and much more. Some of these 24/7 answering services include:

  • Conference Calling
  • Customer Service
  • Lead Generation

With these 24/7 answering services at work for you, 24 hours a day, 7 days a week, you can have peace of mind knowing Ambs is hard at work for you, even while you’re having dinner at home or catching a Orioles game. Couple that with our call center software, and we’re constantly building and managing a customer base for your Baltimore business.As a comprehensive telephone answering company in Baltimore, there are a number of industries and specialties Ambs Call Center is proud to serve in. One of these is the healthcare industry. Our trained and tested professionals provide medical answering services such as nurse triage to increase patient satisfaction, reduce costs and improve the profitability of practices across Maryland. Some of our additional services include, but aren’t limited to:

  • Telephone Nurse Triage
  • Unified Messaging
  • Physician Call Center

So whether your Baltimore business operates with one person or hundreds, or if you receive 100,000 calls per day, Ambs Call Center is the telephone answering company that can help.Get Information and Pricing