Answering Service Careers with a Family Atmosphere

Telephone answering service careersAmbs Call Center is a family owned and operated business. We take great pride in providing our clients with personalized, high-quality telephone answering services. We are a 24/7 privately owned call center. We help our customers communicate better and run their businesses more efficiently.

To accomplish these goals we need to hire and retain talented and motivated individuals in our organization. If you thrive in an environment that values employee development and goal achievement, Ambs Call Center is the place for you!

Open Positions

Telephone Answering Service Agent

We are looking for friendly people to join our team. Someone who has a passion for delivering quality results in a timely manner and is responsible for positive customer interactions. If this sounds like you, please read on.

Primary Responsibilities:

  • Processing calls with the aid of a script
  • Meeting Association of TeleServices International standards
  • Determining the appropriate information to relay to the customer
  • Monitoring the action queue
  • Completing required training

Qualified Candidates Must Demonstrate:

  • Exceptional attention to detail
  • Superior problem solving skills
  • Commitment to maintaining a positive experience for the customer

Hourly wage starts at $12 up to $16 with bonuses.

We are currently hiring call center agents in our Tampa, Florida,  Jackson, Michigan, and Grand Rapids, Michigan call centers.
Join the Ambs Call Center Team

Call Center Trainer

As a trainer, you'll be responsible for helping new team members become proficient in our call center environment to deliver excellent telephone answering service to our customers. Join the Ambs Call Center Team

Call Center Supervisor

Responsible for the total operation of Ambs Call Center during their assigned shift.  Supervises employees, monitors traffic patterns and handles employee/ client problems.  Works under defined process and directions. Handles most situations and reports unusual situations to the Operations Manager if in the office or the Manager on call.

Join the Ambs Call Center Team
To ensure the best quality for clients as well as HIPAA compliance, we do not offer work from home positions. Thank you, we look forward to hearing from you!

Ambs Call Center is an equal opportunity employer.