Answering Service Careers with a Family Atmosphere
Ambs Call Center is a family owned and operated business. We take great pride in providing our clients with personalized, high-quality telephone answering services. We are a 24/7 privately owned call center. We help our customers communicate better and run their businesses more efficiently.
To accomplish these goals we need to hire and retain talented and motivated individuals in our organization. If you thrive in an environment that values employee development and goal achievement, Ambs Call Center is the place for you!
Telephone Answering Service Agent
We are looking for friendly people to join our team. Someone who has a passion for delivering quality results in a timely manner and is responsible for positive customer interactions. If this sounds like you, please read on.
- Processing calls with the aid of a script
- Meeting Association of TeleServices International standards
- Determining the appropriate information to relay to the customer
- Monitoring the action queue
- Completing required training
Qualified Candidates Must Demonstrate:
- Exceptional attention to detail
- Superior problem solving skills
- Commitment to maintaining a positive experience for the customer
Hourly wage starts at $13 up to $16 with bonuses. We also offer healthcare and retirement benefits.
We are currently hiring call center agents in our Tampa, Florida, Jackson, Michigan, and Grand Rapids, Michigan call centers.
Call Center Trainer
As a trainer, you'll be responsible for helping new team members become proficient in our call center environment to deliver excellent telephone answering service to our customers.
Call Center Supervisor
Responsible for the total operation of Ambs Call Center during their assigned shift. Supervises employees, monitors traffic patterns and handles employee/ client problems. Works under defined process and directions. Handles most situations and reports unusual situations to the Operations Manager if in the office or the Manager on call.
To ensure the best quality for clients as well as HIPAA compliance, we do not offer work from home positions. Thank you, we look forward to hearing from you!
Ambs Call Center is an equal opportunity employer.